
Conga Consultant
2 days ago
Job Description & Responsibilities :
Salesforce Administration :- Manage user setup, security, profiles, and permissions.
- Configure page layouts, record types, workflows, validation rules, and dashboards.
- Develop and maintain Salesforce Flows to automate complex business processes.
CPQ & CLM Solutions :
- Implement, configure, and support Salesforce CPQ and Conga CPQ for product configuration, pricing, and quoting.
- Manage contract lifecycle processes using Conga CLM, ensuring compliance and efficiency.
- Create automated templates and documents using Conga Composer for proposals, quotes, and agreements.
Service Cloud Support :
- Configure and maintain Salesforce Service Cloud features, including case management, knowledge base, and omni-channel support.
- Enhance customer support workflows to improve response time and service quality.
Collaboration & Optimization :
- Partner with business stakeholders to gather requirements and deliver scalable Salesforce solutions.
- Provide training and support to end-users to maximize adoption.
- Continuously monitor system performance and recommend improvements.
Skills & Qualifications :
- Strong experience as a Salesforce Admin with proven knowledge of Salesforce Flows.
- Hands-on expertise in Conga CPQ, Salesforce CPQ, Conga CLM, Conga Composer.
- Good understanding of Service Cloud features and functionalities.
- Excellent communication skills and ability to translate business needs into technical solutions. (ref:hirist.tech)
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Conga CPQ Consultant
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