Technical Writer

3 weeks ago


Coimbatore, Tamil Nadu, India Rappit Full time

About the Role :

We are looking for a detail-oriented and experienced Technical Writer to join our software product development team. You will play a pivotal role in producing clear, accurate, and user-friendly technical documentation to support our products and services. The ideal candidate will have experience working closely with engineering, product, and marketing teams, with a strong grasp of modern documentation tools and frameworks.

Key Responsibilities :

- Create comprehensive and user-centric documentation including user manuals, developer guides, technical specifications, API documentation, and process workflows.

- Collaborate with software engineers, product managers, and subject-matter experts to understand complex technical concepts and translate them into clear, concise, and engaging content.

- Develop, structure, and maintain a scalable content architecture aligned with organizational and legal standards.

- Produce high-quality content for different user personas including developers, system integrators, QA teams, and end-users.

- Maintain consistency in style, voice, and branding across various documentation types including online help, whitepapers, brochures, and demo scripts.

- Author content in multiple formats including Markdown, HTML, and modern documentation platforms (e.g., Confluence, Git-based tools, or DITA CMS).

- Assist in the development of training materials, tutorials, how-to guides, and onboarding content for internal and external users.

- Ensure documentation is kept up-to-date with the product lifecycle using SDLC and DDLC best practices.

- Manage multiple documentation projects simultaneously while meeting deadlines in a fast-paced environment.

Required Skills & Qualifications :

- Bachelors degree in English, Communications, Technical Writing, Computer Science, or a related technical field.

- Minimum of 4 years experience in technical writing within a software development environment.

- Solid understanding of SDLC and DDLC methodologies.

- Proficient in using documentation and collaboration tools like Markdown, Confluence, Git, MS Word, or similar.

- Experience creating documentation for Java, Spring Boot, Angular, Bootstrap, or similar tech stacks.

- Strong written communication skills with an exceptional attention to detail.

- Ability to quickly grasp complex technical concepts and make them easily understandable.

Preferred Qualifications :

- Exposure to programming or application development (preferably in Java or front-end frameworks).

- Experience writing marketing-oriented content such as whitepapers, product brochures, and demo scripts.

- Background in creative writing or storytelling techniques is a plus.

- Familiarity with API documentation tools like Swagger/OpenAPI or tools such as Postman.

(ref:hirist.tech)
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