Express World

3 days ago

Bengaluru, India EXPRESS GLOBAL LOGISTICS PVT LTD Full time

Description Branch Manager Bangalore.About the Role:- Branch Manager has to develop the region as individual P&L center.- Has to open an office, kick start business development activities, set up the team, start operations, assign and direct all work performed in the branch.- He will have to manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.- He will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.Roles And Responsibilities:- Define the strategic priorities of the branch to grow the business.- Business Development responsibilities.- Identity and develop new customers.- Corporate client management and development.- Network to improve the presence and reputation of the branch and company.- Develop budgets and targets for the financial year and present the progress of those budgets to management.- Operational responsibilities.- Manages the logistics function and personnel within assigned area of responsibility.- Plan logistics operations for clients including coordination of transportation and communication with vendors.- Handling all primary communications and escalations with agents and customers.- Taking all intra branch escalations and mitigating the same.- 100% bill preparations and documents submission to clients.- Evaluate and improve team processes and procedures maximize efficiency and increase value to the customer.- The branch manager will be responsible for creating and developing an new business unit as P&L center, which involves business development, people management activities for the branch including performance management of direct/ indirect reportees, recruitment, and career development.- Address customer and employee satisfaction issues Graduate/Post Graduate preferred with relevant knowledge on Customs clearance (Import & Export) activities, Freight Forwarding, Shipping, and Business Development.- 6+ years of relevant experience in senior roles such as Asst /Dy Manager sales, Manger / Sr.- Manager Sales, Asst .- Branch Manager / Branch Manager or in similar role.- Should have complete knowledge in the assigned region such as potential market, potential customers, available opportunities of growth, existing contacts with all partners like customers, vendors etc.- Ability to develop a branch and successful P&L center.- Ability to meet sales targets and Operations goals.- Import and export customs clearance knowledge.- Excellent written and oral communication and writing skills.- Excellent organizational skills.- Ability to streamline operations and make improvements for our clients. (ref:iimjobs.com)

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