Order Administration Specialist

5 days ago

Chennai, India Trimble Full time

Job Responsibilities:

Intermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order management systems.

Intermediate Sales Quote Support: Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems.

Order Tracking: Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing.

Customer Support: Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction.

Inventory Awareness. Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays.

Documentation: Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy.

Quality Control: Verify accuracy of order details ie. pricing, part #’s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers.

Compliance: Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy.

Troubleshooting and Issue Resolution: Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required.

Support shipping/import/export teams and customer requirements for related documents if required. 

Qualifications & Experience: 

Minimum High School degree but 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus.

1-2 years experience in order administration, sales support, or related is preferred but not mandatory

Strong organizational skills, attention to detail and accuracy in data entry and order processing

Excellent communication skills, written & verbal, to interact effectively with customers/internal teams

Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Problem-solving and critical-thinking abilities to resolve order-related issues effectively.

Experience with a top tier Enterprise resource planning (ERP) system a plus.

Familiarity with Salesforce CRM systems and other relevant software applications a plus.

Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus.

Exercise sound judgment to resolve issues, and proactive problem-solving w/strong attention to detail.

Ability to provide high-quality administrative support and multitask effectively.

Multi-lingual always a plus: some global regional language requirements may apply based on location

  • Order Administration Specialist

    3 weeks ago

    Chennai, India Trimble Inc. Full time

    Job Responsibilities Intermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order management systems. Intermediate Sales Quote Support: Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and...

  • Order Administration Specialist

    2 days ago

    Chennai, Tamil Nadu, India Trimble Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job ResponsibilitiesIntermediate Order Processing: Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimble's order management systems.Intermediate Sales Quote Support: Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and...

  • Order Administration Specialist

    5 days ago

    Chennai, Tamil Nadu, India Trimble Full time

    Job Responsibilities Intermediate Order Processing Receive and process semi-complex customer orders via various channels including email phone sales quotations and online portalsthrough Trimble s order management systems Intermediate Sales Quote Support Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and...

  • Order Administrator

    1 week ago

    Chennai, Tamil Nadu, India Emerson Full time

    **In This Role, Your Responsibilities Will Be**: **Order Entry**: - Oversee order entry for Flow Controls main equipment and spare parts, ensuring accuracy and compliance with internal processes. - Review contracts and purchase orders (POs) received from Local Business Partners (LBPs) and Sales, with a particular focus on KOB 3 business. Coordinate with...

  • Order Administrator

    1 week ago

    Chennai, Tamil Nadu, India Emerson Full time

    **In This Role, Your Responsibilities Will Be**: **Order Entry**: - Oversee order entry for Flow Controls main equipment and spare parts, ensuring accuracy and compliance with internal processes. - Review contracts and purchase orders (POs) received from Local Business Partners (LBPs) and Sales, with a particular focus on KOB 3 business. Coordinate with...

  • Order Processing Specialist

    3 weeks ago

    Chennai, India Viva Digitally Full time

    Viva Digitally, a reputable name in the telecom industry, is seeking experienced and detail-oriented professionals to bolster ourOrder Processing Team. If you are organised, proactive, and passionate about ensuring smooth operations, we want to hear from you. Position Details Role : Order Processing Specialist Location : Nungambakkam, Chennai Salary : Up to...

  • Order Processing Specialist

    1 week ago

    Chennai, Tamil Nadu, India Viva Digitally Full time ₹ 4,20,000 per year

    Viva Digitally, a reputable name in the telecom industry, is seeking experienced and detail-oriented professionals to bolster ourOrder Processing Team. If you are organised, proactive, and passionate about ensuring smooth operations, we want to hear from you.Position DetailsRole : Order Processing SpecialistLocation : Nungambakkam, ChennaiSalary : Up to...

  • Oracle Order Processing Specialist

    2 days ago

    Chennai, Tamil Nadu, India JesperApps Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hello Connections., We Are Again Hiring in Hosur, Tamil Nadu & BangaloreJoin our dynamic team as an Oracle Order Processing Specialist Experience: 6 months – 1 year Focus: Oracle Order Management Skills: Data Entry, ERP, Order Processing 40+ openings available Apply now: Be part of JesperApps and grow your career Tag someone who might be...

  • Order Management Specialist

    1 week ago

    Chennai, Tamil Nadu, India Mindsprint Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Specialist Supply Chain OpsLocation: ChennaiReporting to: Assistant Manager / Team Lead – Supply Chain OpsJob Description:Good communication Skills and Requires co-ordination on Logistics activitiesknowledge on shipping and shipping documentation activitiesCandidate should be able to adapt to the changes and willingness to LearnExpertise in order...

  • Order Management Specialist

    3 weeks ago

    Chennai, India Mindsprint Full time

    Position: Specialist Supply Chain Ops Location: Chennai Reporting to: Assistant Manager / Team Lead – Supply Chain Ops Job Description: Good communication Skills and Requires co-ordination on Logistics activities knowledge on shipping and shipping documentation activities Candidate should be able to adapt to the changes and willingness to Learn Expertise...