Euphoric Thought Technologies

1 week ago

Bengaluru, India Euphoric Thought Technologies Full time

Project Overview :


Join our AI Bot development team focused on building a scenario-based training platform for contact center agents. The system delivers mock call simulations, AI-driven feedback, and supervisor dashboards. Youll work with Node.js for backend orchestration and React.js for frontend redaction and Responsibilities :


- Develop backend services using Node.js, including API orchestration and integration with AI/ML services.

- Implement frontend redaction features using Redact.js, integrated into React.js dashboards.

- Collaborate with AI/ML engineers to embed intelligent feedback and behavioral analysis.

- Build secure, multi-tenant systems with role-based access control (RLS).

- Optimize performance for real-time audio analysis and transcript synchronization.

- Participate in agile grooming sessions and contribute to architectural Skills :


- Experience with React.js or similar annotation/redaction libraries.

- Strong understanding of RESTful APIs, React.js, and Material-UI.

- Familiarity with Azure services, SQL, and authentication protocols (SSO, JWT).

- Experience with secure session management and data protection Qualifications :


- Exposure to AI/ML workflows and Python-based services.

- Experience with Livekit or similar real-time communication platforms.

- Familiarity with Power BI and accessibility standards (WCGA).


Soft Skills :


- Problem-solving mindset and adaptability.

- Ability to work independently and meet tight deadlines.


(ref:hirist.tech)

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