Specialist, Benefits Delivery
2 weeks ago
About McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Job Description:
McDonald's has an exciting opportunity for a Specialist, Benefits Delivery (Benefits Specialist – US) based in our India Global Business Services Office. You will be responsible for overseeing the execution of benefits programs, policies, and practices for the US Segment. You will ensure operational excellence in benefits administration, collaborate with vendors to meet technical requirements, and provide accurate data to support audits.
The candidate is expected to reside within India.
Responsibilities:
In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:
Benefits Administration:
- Assist in the administration of benefits programs, policies, and practices to ensure alignment with organizational goals and regulatory compliance
- Support the monitoring of benefits administration activities and help identify areas for improvement to enhance efficiency and employee satisfaction
Vendor Management:
- Coordinate with benefits vendors to facilitate discussions on technical requirements and ensure services meet organizational needs
- Assist in resolving issues with vendors and help implement process improvements to optimize benefits delivery
Data Management and Compliance:
- Provide accurate data to support internal benefits audits and compliance reporting
- Maintain accurate records of benefits-related activities, including vendor contracts, agreements, and system updates
- Ensure data integrity, confidentiality, and compliance with federal and state regulations governing benefits administration
Process Improvement and Reporting:
- Support the analysis of benefits administration processes to identify inefficiencies and recommend enhancements
- Assist in preparing reports on benefits program performance and metrics to support strategic decision-making
Qualifications
Basic Qualifications:
- Degree in Human Resources, Business Administration, Total Rewards, or related field; advanced degree preferred
- Experience in roles related to total rewards or benefits delivery
- Experience operating in large, multi-national corporations in a highly matrixed, complex structure
- Experience working across many countries and cultures
- Understands the needs and challenges of global leaders
Preferred Qualifications:
- Basic knowledge in areas of total rewards, benefits delivery, and HR processes
- Good analytical, problem-solving, and data-analysis skills
- Ability to communicate effectively across all layers of the organization
- Knowledge of HR compliance and data privacy regulations
- Strong business acumen
- Willingness to learn new systems and processes
- Good communication (verbal and written) and interpersonal skills
- Positive attitude and a willingness to learn; self-starter
- Ability to influence others and build a strong business case for people as a growth driver
- Continuous improvement and growth mindset
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