Order-to-cash Lead

2 weeks ago

Gurgaon, Haryana, India Axtria - Ingenious Insights Full time

About Axtria

Axtria is a global provider of award-winning cloud software and data analytics to the life sciences industry. Axtria's solutions are used to digitally transform the entire product commercialization process, supporting Data Science, Data Analytics, medical affairs, pricing and market access, product launch and post-launch, and marketing and sales operations to drive growth and improve healthcare outcomes for patients. Our focus is on delivering solutions that help pharmaceutical, medical device, and diagnostics companies complete the journey from data to insights to action and get superior returns from their investments. As a participant of the United Nations Global Compact, Axtria is committed to aligning strategies and operations with universal principles on human rights, labor, environment, and anti-corruption and taking actions that advance societal goals. For more information, visit www.axtria.com

About Axtria's Products and Solutions:-

Axtria is proud to work with 16 of the top 20 life sciences companies. From our roots as a trusted consultant to our status as one of the world's leading providers of cloud-based pharmaceutical management software, Axtria has been powering the digital transformation of life sciences. Our experts call upon years of domain experience in the industry to guide pharma giants from brand launches to retirement. Our products go even further. Axtria InsightsMAx helps everyone from the C-suite to junior associates uncover trends to make better decisions. Axtria SalesIQ helps optimize field forces and provider engagements. Axtria CustomerIQ leverages AI-enabled next-best-action omnichannel choices. Axtria MarketingIQ turns investment analyses into pinpoint strategies. And Axtria DataMAx and DataMAx for Emerging Pharma is the data management framework that pulls it all together with best-in-class security and integration.

Job Description

Active knowledge and experience in Order to cash (O2C) processes. Manages Customer Data, Cash Application and Collections for client along with Billing for client invoices


• Customer Master Data

➢ Review customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters.

➢ Update contract/ customer information on ERP system based on the client policies and procedures and share information with the requestors

➢ Adhere to the Accuracy parameters as prescribed within SLA

➢ Ensure all ad hoc activities assigned are completed within allocated timeframe.

➢ Proactively highlight any issues within the process

➢ Tracking all future invoice schedules.


• Collections

➢ Tagging payments against open invoice on specified ERP systems based on the remittances received

➢ Raise queries with Client and collections team on issues within remittances received from Customers

➢ Follow up on unapplied and unidentified payments

➢ Address issues highlighted or any escalation ensuring avoidance of it


• Billing

➢ Create monthly invoices within the ERP System per defined timelines and agreements.

➢ Billing queries to be timely followed / resolved with the various teams

➢ Adhere to the accuracy parameters as prescribed within SLA

➢ Proactively highlight any issues within the process

➢ Address issues highlighted or any escalation ensuring avoidance of reoccurrence and resolve billing related disputes.

➢ Validate billing and rectify billing discrepancy.

Key Attributes:


• B Com/ M.Com/ MBA Finance


• 10+ Years' experience


• Attend meetings pertinent to work assignments


• Research and respond to information requests from internal departments and management


• Ability to exercise sound judgement and decision-making skills


• Excellent written and verbal communication and comprehension skills


• Service industry experience. Software / Life Science / Data Analytics / Pharma preferred


• Multi-Tasking skills in project delivery, deadlines


• Strong quantitative and analytical skills


• Resource needs to be energetic, confident & strong in communication (written)


• Managing team for 3-4 people. Should have experience of team handling

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