
CityMall - General Manager/Senior Manager - Operations
3 weeks ago
Job Title : Warehouse Manager
Location : Delhi NCR , Patna
Experience : 8-10 years
Department : Operations - Warehouse
About CityMall:
CityMall is India's leading community commerce platform, focused on building access to
affordable products in Tier-2+ towns. Efficient supply chain and warehouse management are at the heart of our operations.
Key Responsibilities:
- Oversee and manage complete warehouse operations - inbound, storage, inventory, and outbound dispatch.
- Ensure accurate, timely order fulfillment with minimal errors and losses.
- Develop and implement SOPs for seamless warehouse functioning.
- Optimize workforce management, productivity, and resource utilization.
- Monitor and control inventory health, stock accuracy, and shrinkage.
- Track KPIs like order accuracy, TAT, inventory variance, and cost efficiency.
- Coordinate with supply chain, category, and logistics teams for smooth operations.
- Ensure compliance with safety, legal, and quality standards.
- Lead, train, and mentor warehouse teams to drive performance.
Candidate Requirements:
- Graduate/Postgraduate in Supply Chain, Logistics, or a related field.
- 8-10 years of proven experience in warehouse management (E-commerce, FMCG, or Retail preferred).
- Strong knowledge of WMS, inventory control, and large-scale warehouse operations.
- Strong leadership, problem-solving, and people management skills.
- Ability to perform in a fast-paced and high-growth environment.
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