Customer Success Manager – Childcare Enterprise SaaS
2 days ago
Important: To ApplyPlease complete the following: Math/Logic Quiz(https://forms.gle/dnh8NdeCJKwDTK9r8) Enterprise SaaS Questionnaire(https://forms.gle/PLm3qY67TMGK4ePV7)Send your resume with a cover letterexplaining why this is the right job for you to: jobs@icaresoftware.comApplications without the above will not be considered.About iCare Software and the CSM RoleiCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.We are hiringCustomer Success Managersto join our team remotely fromIndia.This hands-on role involves bothstrategic onboardingandtechnical customer support. You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.⏰ This is afull-time remote role requiring work during U.S. business hours(typically 6:00 PM to 4:00 AM IST).Let’s transform childcare together.What You’ll DoOnboarding New Customers (Implementation)Business Consulting: Hold meeting/s to discover and document each client’s business needsSolution Engineering: Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test casesTraining: Deliver training to stakeholders (owners, directors, admins)Go Live Help: Serve as a trusted consultant during rollout️ Ongoing SupportProvide Tier 2/3 support on business issues (e.g., finance, administration, reporting, child development outcomes, BI/AI tools)Troubleshoot user issues and coordinate with the dev team when neededStrengthen relationships with customers by understanding their evolving goalsWhat We’re Looking ForExperience inCustomer Success, Client Onboarding, or Account Managementfor a B2B SaaS productStrongbusiness communicationandproblem-solvingskillsExperience in thechildcare or education industryis a strong plusThe ability to workindependentlyand follow structured workflowsAvailability to workfull-time during U.S. business hours(IST evening/night shift)
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Delhi, Delhi, India iCare Software Full time ₹ 6,00,000 - ₹ 12,00,000 per yearImportant: To ApplyPlease complete the following:Math/Logic Quiz )SaaS Skills Self-Assessment Questionnaire )Send your resume with a cover letterexplaining why this is the right job for you to:Applications submitted without the above will not be considered.About the RoleiCare Software is hiringCustomer Success Managersto join our team remotely fromIndia. We...
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Delhi, India iCare Software Full time📌 Important: To ApplyPlease complete the following:Math/Logic Quiz (https://forms.gle/dnh8NdeCJKwDTK9r8)Enterprise SaaS Questionnaire (https://forms.gle/PLm3qY67TMGK4ePV7)Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.comApplications without the above will not be considered.About iCare...
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Delhi, India iCare Software Full timeImportant: To Apply Please complete the following: Math/Logic Quiz ( Enterprise SaaS Questionnaire ( Send your resume with a cover letter explaining why this is the right job for you to: Applications without the above will not be considered. About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS company with 25+ years of industry...
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Delhi, India iCare Software Full timeImportant: To Apply Please complete the following:Math/Logic Quiz ( SaaS Questionnaire ( your resume with a cover letter explaining why this is the right job for you to:Applications without the above will not be considered.About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early...
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Customer Success Manager
2 days ago
Delhi, India iCare Software Full time📌 Important: To Apply Please complete the following: 1. Math/Logic Quiz ( 2. Enterprise SaaS Questionnaire ( Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.com Applications without the above will not be considered. About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS...
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Delhi, India iCare Software Full timeImportant: To Apply Please complete the following:Math/Logic Quiz ( SaaS Questionnaire ( your resume with a cover letter explaining why this is the right job for you to: without the above will not be considered.About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early...
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Delhi, India iCare Software Full timeImportant: To Apply Please complete the following:Math/Logic Quiz ( SaaS Questionnaire ( your resume with a cover letter explaining why this is the right job for you to: without the above will not be considered.About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early...
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Delhi, India iCare Software Full time📌 Important: To Apply Please complete the following: 1. Math/Logic Quiz (https://forms.gle/dnh8NdeCJKwDTK9r8) 2. Enterprise SaaS Questionnaire (https://forms.gle/PLm3qY67TMGK4ePV7) - Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.com Applications without the above will not be considered. About...
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Client Success Manager
2 days ago
Delhi Division, India iCare Software Full time📌 Important: To ApplyPlease complete the following:Math/Logic Quiz (https://forms.Gle/dnh8NdeCJKwDTK9r8)Enterprise SaaS Questionnaire (https://forms.Gle/PLm3qY67TMGK4ePV7)Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.comApplications without the above will not be considered.About iCare...
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Senior Enterprise Project/Program Manager
2 days ago
New Delhi, India Locus Full timeJob Title:Senior Enterprise Project/Program Manager (SaaS) Work Hours:European Time ZonesAbout Locus AtLocus , we areredefining logistics decision-makingwith deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG.Founded in 2015byNishith Rastog i andGeet Garg , Locus has evolved from a women’s...
