Service Desk Agent

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 2 to 8 YearsJob Description :Infrastructure technical support experience Willingness to work in night shifts and weekends Good functional knowledge of desktop/hardware/messaging/networks Excellent communication skills Must have International voice process experience CompTIA A+, N+, ITIL...

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...

Skill : Service Desk Agent L1 Job Location : Bengaluru Experience : 1 to 3 Years Job Description : Manage the day-to-day activities of IT- Helpdesk Operations. Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA. Co-ordinate and implement processes...

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Agent Location: Bangalore Experience Range: 4 to 6 years Mode Of Interview : Inperson Drive Venue:Tata...

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Agent Location: Bangalore Experience Range: 4 to 6 years Mode Of Interview : Inperson Drive Venue:Tata...

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Agent Location: Bangalore Experience Range: 3 - 4 Years Educational Qualification : 15 Years of Full Time...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AgentLocation: BangaloreExperience Range: 4 to 6 yearsMode Of Interview : Inperson DriveVenue:Tata Consultancy Services...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AgentLocation: BangaloreExperience Range: 4 to 6 yearsMode Of Interview : Inperson DriveVenue:Tata Consultancy Services...

Dear Candidate! Greetings from TCS !!! Role: Service Desk Operations Leads Location: Bangalore/Chennai Experience Range: 5 to 8 Years Job Description: Technical Lead for Operations Team. Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans. Review shift staffing to understand who is...

Dear Candidate! Greetings from TCS !!! Role: Service Desk Operations Leads Location: Bangalore/Chennai Experience Range: 5 to 8 Years Job Description: Technical Lead for Operations Team. Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans. Review shift staffing to understand who is...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service Desk AgentLocation: BangaloreExperience Range: 3 - 4 YearsEducational Qualification : 15 Years of Full Time EducationJob...

Dear Candidate!Greetings from TCS !!!Role: Service Desk Operations LeadsLocation: Bangalore/ChennaiExperience Range: 5 to 8 YearsJob Description:Technical Lead for Operations Team.Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans.Review shift staffing to understand who is working,...

Dear Candidate! Greetings from TCS !!! Role: Service Desk Operations Leads Location: Bangalore/Chennai Experience Range: 5 to 8 Years Job Description: Technical Lead for Operations Team. Review current major incidents, scheduled outages, and business events for the day to assess any adjustments to staffing plans. Review shift staffing to understand...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Job Summary: The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketing system, making sure to document every step of the process from start to finish. This includes performing initial triage and troubleshooting of the issue, and deciding whether the issue needs to be assigned to the Tier II team or if a technician needs...

Job Summary:The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketingsystem, making sure to document every step of the process from start to finish. This includesperforming initial triage and troubleshooting of the issue, and deciding whether the issue needs tobe assigned to the Tier II team or if a technician needs to...

Job Summary: The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketing system, making sure to document every step of the process from start to finish. This includes performing initial triage and troubleshooting of the issue, and deciding whether the issue needs to be assigned to the Tier II team or if a technician needs...

Role:Be the contact person for customers and service techniciansAdminister and schedule service technicians in the field, taking into accountproduct and customer knowledge as well as temporal and spatial availabilityEnsure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiencyHandle...

Service Desk EngineerVery Fluent in Japanese and English and good to know ChineseService desk specialist receives and handles requests for service, following agreed procedures.Delivering customer service through multiple channels including Calls, Chat, ServiceNowPromptly allocates calls as appropriate.Has knowledge on supporting iPad, Peripheral device...

We are looking for a competent Help desk L1 technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...