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Back End Developer

2 months ago

Kanpur, India VXI Global Solutions Full time

Back End Developer


VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.


VXI is one of the fastest growing, privately held business services organizations in the United States and the Philippines, and one of the few US-based customer care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global technology services offering and enhancing our competitive position.


In 2022, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and shareholders. With this recent investment, VXI has started on a transformation to radically improve the CX experience though an industry leading generative AI product portfolio that spans hiring, training, customer contact, and feedback.


Role Summary:

We are seeking a talented Backend Developer to join our team. The ideal candidate will have strong experience in Python development, particularly with FastAPI, along with proficiency in various databases such as SQL, PostgreSQL, MongoDB, and BigQuery. Knowledge of Google Cloud Platform (GCP) environment including Cloud Storage, Cloud Engine, and Cloud Run is essential. Experience with Docker containerization and Git versioning system is also required. Additionally, candidates should have a solid understanding of microservices concepts and be proficient in algorithms and data structures.


Responsibilities:

  • Develop backend services and APIs using Python and FastAPI.
  • Design and optimize database schemas for SQL, PostgreSQL, MongoDB, and BigQuery.
  • Deploy and manage applications on Google Cloud Platform (GCP), including Cloud Storage, Cloud Engine, and Cloud Run.
  • Utilize Docker for containerization of applications.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Ensure code quality, performance, and scalability of backend systems.
  • Implement and maintain version control using Git.
  • Apply microservices architecture principles to build scalable and maintainable systems.


Required Skills and Experience:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 2 to 5 years of professional experience in backend development.
  • Proficiency in Python programming language, with experience in FastAPI framework.
  • Strong knowledge of SQL, PostgreSQL, MongoDB, and BigQuery databases.
  • Experience with Google Cloud Platform (GCP) services such as Cloud Storage, Cloud Engine, and Cloud Run.
  • Familiarity with Docker containerization and Git versioning system.
  • Solid understanding of microservices concepts and architecture.
  • Good grasp of algorithms and data structures.
  • Excellent problem-solving and analytical skills.
  • Strong communication and teamwork abilities.


Preferred Skills and Experience:

  • Experience with ReactJS and JavaScript.
  • Familiarity with Kubernetes (K8s).



Location: Remote in India