Senior Admission Counsellor- Study Abroad
4 weeks ago
A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrad's programs and offerings. As an Admission Profiler you will serve as the vital link between upGrad's potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.
RESPONSIBILITIES & DUTIES
• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA
• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company.
SKILLS
• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
KEY PERFORMANCE INDICATORS
• Minimum 300 minutes of talk time over calls per day.
• Schedule/book 5 Video Counselling [VC] sessions per day.
• Connect with a minimum of 80% of your leads each day.
• Consistently meet and exceed weekly revenue targets.
*Note: The above KPIs are indicative and will vary based on the business vertical.
WHY JOIN UPGRAD?
Here are just a few reasons why you should consider joining our team:
• Global Reach, Local Impact: At upGrad, you'll be part of a dynamic, diverse team that makes a difference on a global scale while creating opportunities for local communities. With 25 offices worldwide and a team of over 5100 professionals, upGrad has successfully enrolled over 10 million learners across 70+ countries.
• Award-Winning Excellence: With accolades such as being named the No.1 startup in India for three consecutive years by LinkedIn's Top Startups list [2018, 2019, and 2020], upGrad's commitment to innovation and impact is unparalleled. Additionally, upGrad has earned prestigious titles such as the ET Best Education Brand 2020 and inclusion in the esteemed GSV Global EdTech 50 List 2020, further solidifying our position as a leader in the education technology sector.
• Endless Opportunities: Join upGrad and unlock a world of opportunities for growth, learning, and personal development. With a team of over 5100 professionals and a global network of partners, upGrad provides you with the support, resources, and opportunities you need to succeed and thrive.
-
Senior Admission Counsellor
3 days ago
india upGrad Study Abroad Full timeJob Title: Senior Admission Counsellor - Study AbroadLocation: Noida, Gurgaon, Chandigarh, Mumbai, Pune, Bengaluru, Hyderabad, Kochi, ChennaiWorking Days: 6 (Monday – Saturday)Timings: 10:30 AM – 8:30 PMAbout upGradFounded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings...
-
Thane, India upGrad Study Abroad Full timeJob Description Job Title: Senior Admission Counsellor - Study Abroad Location: Thane, Maharashtra, India Working Days: 6 (Monday Saturday) Timings: 10:30 AM 7:30 PM About upGrad Founded in 2015, upGrad is Asias largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study...
-
Senior Admission Counsellor
4 days ago
Bengaluru, Karnataka, India, Karnataka upGrad Study Abroad Full timeRESPONSIBILITIES & DUTIES• Engage with assigned leads and promptly initiate contact through the auto dialer system.• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.• Build rapport, credibility and establish trust with leads through effective communication and active listening.• Schedule Video Counselling [VC]...
-
Senior Admission Counsellor
4 days ago
Hyderabad, Telangana, India, Telangana upGrad Study Abroad Full timeRESPONSIBILITIES & DUTIES • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities. • Build rapport, credibility and establish trust with leads through effective communication and active...
-
Admission Counselor
5 days ago
Ahmedabad, India upGrad Study Abroad Full timeJob Description JOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrad's programs and offerings. As an Admission Profiler you will serve as the vital link between upGrad's potential learners and our Admission Counsellors. Your primary...
-
Admission Counselor
4 days ago
Ahmedabad, Gujarat, India, Gujarat upGrad Study Abroad Full timeJOB SCOPE A successful Admission Profiler excels in initiating contact with potential leads, thoroughly qualifying them, and cultivating genuine interest and necessity in upGrad’s programs and offerings. As an Admission Profiler you will serve as the vital link between upGrad’s potential learners and our Admission Counsellors. Your primary objective is...
-
Senior Admission Counsellor
6 days ago
Bengaluru, India upGrad Study Abroad Full timeJob Description RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. Schedule Video...
-
Study Abroad Counsellor
5 days ago
Pune, India Brightroute Consulting Full timeJob Description Job Title: Senior Admission Counselor - Study Abroad Number of Positions: 2 Salary: 3LPA - 4.25 LPA Work Location: Pune - Shivaji Nagar Work Experience: 0-4 Years of experience as a Study Abroad Counsellor Roles & Responsibilities: As an Admission Counselor - Study Aborad (Inside Sales), you will play a crucial role in guiding students...
-
Overseas Admission Counsellor
2 weeks ago
India upGrad Study Abroad Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJOB SCOPEA successful Admission Profiler excels in initiating contact with potential leads,thoroughly qualifying them, and cultivating genuine interest and necessity inup Grad's programs and offerings.As an Admission Profiler you will serve as the vital link between up Grad'spotential learners and our Admission Counsellors. Your primary objective is...
-
Senior Admission Counselor
1 week ago
Chennai, India upGrad Study Abroad Full timeJob Description RESPONSIBILITIES & DUTIES Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and establish trust with leads through effective communication and active listening. Schedule Video...
