Customer Support Executive
3 weeks ago
Job Title: Customer Support RepresentativeLocation: Mumbai -MaladExperience: 0-1 YearJob Type: Full-TimeJob Summary:We are seeking a Customer Support Representative to join our team. This role is ideal for a proactive and customer-focused individual looking to begin their career in customer support. The individual will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. The role involves handling support requests through various channels such as phone, email, or chat, ensuring customer satisfaction and building lasting relationships.Key Responsibilities:- Respond to customer inquiries via phone, email, or chat in a timely and professional manner. - Assist customers in troubleshooting issues with products or services and provide appropriate solutions. - Handle a variety of customer concerns, from basic questions to more complex problems, ensuring a high level of customer satisfaction. - Record all customer interactions in the system, ensuring accurate and up-to-date information. - Collaborate with internal teams to escalate and resolve issues that require further investigation or technical support. - Offer product or service recommendations to customers based on their needs and inquiries. - Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided. - Participate in training sessions to improve customer service skills and product knowledge. - Assist in maintaining knowledge base articles or customer service documentation for future reference.Key Requirements:- Education: Bachelor’s degree preferred. - Experience: 0-1 year in customer service, customer support, or a similar role (internships or voluntary experience is considered).- Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and a customer-first mindset. - Ability to remain calm and effective in stressful or challenging situations. - Basic proficiency in using customer service software, MS Office, or CRM tools. - Strong attention to detail and organization. - Positive attitude and willingness to learn.- Personality: - Friendly and approachable demeanor. - Ability to work effectively both independently and in a team. - Enthusiasm for providing excellent customer service.Why Join Us:- Growth Opportunities: Develop your skills and advance within the company. - Supportive Environment: Work in a collaborative and dynamic team. - Competitive Benefits: Enjoy a comprehensive benefits package and employee perks.
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...
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Customer Support Executive
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities Handle inbound and outbound...
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Customer Support Executive
2 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
3 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.
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Customer Support Executive
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
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Customer Support Executive
1 week ago
New Delhi, India Saaol Heart Center Full time**Customer Support Executive** We are looking for a **Customer Support Executive** to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients. The customer office executive will answer and direct...
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Customer Support Executive
6 days ago
New Delhi, India Saaol Heart Center Full time**Customer Support Executive** We are looking for a **Customer Success Executive** to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients. The customer office executive will answer and direct...
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Customer Support Executive
3 weeks ago
New Delhi, India SingleDebt Full timeWe Are Hiring - Customer Support Executive (Telecaller)!Position: Customer Support Executive (Paralegal Team)Salary: ₹2.4 LPA - ₹3.0 LPAShift: Pure Day Shift (9 AM - 6:30 PM)Work Schedule: 6 days/week (1 Saturday off/month)Company DescriptionSingle Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40...
