Customer Insights Manager
2 weeks ago
About the job :
We're Hiring : Manager - Analytics (Customer Insights) | Remote | GCC
Seeking a Manager, Analytics - Customer Insights (IC Role) to lead Voice of Customer (VOC) initiatives .
This role involves project management, data analytics, and collaboration with US teams to enhance customer experience.
- Leverage SAS BI, Verint, and Qualtrics to drive impactful business solutions.
Location : Remote (India-based)
CTC : Up to 18 LPA
Experience : 2+ years in SAS, SQL, Python, and project management (Jira, Agile) with exposure to Voice of Customer (VOC) data.
Key Responsibilities :
- Collaborate with data warehouse, data lake, and file management teams to ensure VOC data accuracy.
- Work on end-to-end analytics projects - from scoping to delivery, solving business problems through advanced analytics.
- Use analytical techniques & automation to generate insights, improve decision-making, and reduce cycle time.
- Deliver projects with a focus on timelines, accuracy, and compliance.
- Contribute to internal initiatives and special projects to enhance analytics capabilities.
Required Skills & Experience :
- Hands-on experience in SQL, SAS, Python or similar programming languages.
- Proficiency in Tableau and project management tools (Jira, Agile).
- Ability to work with multiple data sources and operating systems.
- Strong communication skills (written & verbal).
- Expertise in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Why Join Our client?
- Work on high-impact projects with a leading GCC.
- Remote flexibility with a competitive compensation package.
- Collaborate with industry experts and grow in an advanced analytics environment
-
Customer Insights Manager
2 weeks ago
Delhi, Delhi, India Live Connections Full timeWe're Hiring: Manager – Analytics (Customer Insights) | Remote | GCCSeeking a Manager, Analytics – Customer Insights (IC Role) to lead Voice of Customer (VOC) initiatives . This role involves project management, data analytics, and collaboration with US teams to enhance customer experience . Leverage SAS BI, Verint, and Qualtrics to drive...
-
Customer Insights Manager
11 minutes ago
Delhi, Delhi, India Live Connections Full timeWe're Hiring: Manager – Analytics (Customer Insights) | Remote | GCCSeeking a Manager, Analytics – Customer Insights (IC Role) to lead Voice of Customer (VOC) initiatives . This role involves project management, data analytics, and collaboration with US teams to enhance customer experience . Leverage SAS BI, Verint, and Qualtrics to drive...
-
AVP - Customer Insights
2 weeks ago
Delhi, Delhi, India Live Connections Full timeWe're Hiring: AVP, Analytics – Customer Insights | Remote | GCCLocation: Remote (India-based) Shift: 2 PM – 11 PM ISTCTC: Up to 28 LPAExperience: 4 – 10 yearsAre you a Data Scientist with a passion for AI/ML, NLP, and analytics ? Do you thrive in a techno-functional role , leveraging data-driven insights to solve business challenges? If so, we...
-
Data Management Specialist
7 days ago
Delhi, Delhi, India TalentGum Full timeJob DescriptionWe are seeking a highly skilled Data Management Specialist - Customer Insights to join our team at TalentGum. As a key member of our organization, you will be responsible for managing and optimizing our CRM system to improve customer engagement and sales processes.Key Responsibilities:Crm System ManagementAdminister, configure, and maintain...
-
AVP - Customer Insights
2 weeks ago
Delhi, Delhi, India Liveconnections Full timeAbout the job : We're Hiring : AVP, Analytics - Customer Insights | Remote | GCC Location : Remote (India-based)- Shift : 2 PM - 11 PM IST CTC : Up to 28 LPA Experience : 4 - 10 yearsAre you a Data Scientist with a passion for AI/ML, NLP, and analytics? Do you thrive in a techno-functional role, leveraging data-driven insights to solve business challenges?...
-
Analytics Strategist
4 days ago
Delhi, Delhi, India Live Connections Full timeWe are looking for an experienced Analytics Strategist - Customer Insights to join our team at Live Connections. As an AVP, Analytics – Customer Insights, you will play a key role in driving revenue-impacting insights and developing data science and AI/ML solutions.About the Job:In this role, you will work with large-scale customer interaction data to...
-
Indus Insights
4 weeks ago
Delhi, Delhi, India Indus Insights and Analytical Services Private Lim Full timeExperience : 0-1 year of analytics experience or a passion to start a career in analyticsLocation : Gurgaon, Haryana (Hybrid)Joining : Looking for immediate joiners who can start before 31st March 2025About Us :Indus Insights is a VC-funded, ISO-27001 certified, specialized management consulting firm focused on Financial Services. Our leaders are quoted by...
-
Dynamics 365 Customer Insights Technical Lead
4 weeks ago
Delhi, Delhi, India Victrix Systems & Labs Full timeD365 Customer Insights (Data and Journeys) Technical LeadLocation : RemoteExperience : 9+ YearsResponsibilities :- Lead and implement end-to-end technical solutions within D365 Customer Insights (Data and Journeys) to meet diverse client requirements, from initial design to deployment and support.- Design and configure CI data unification processes,...
-
Data Insights Manager
3 days ago
Delhi, Delhi, India WinZO Full timeWinZO is a fast-paced company that requires its data team to be proactive, manage multiple projects, and drive execution with stakeholders. As a Data Insights Manager, you will work closely with founders and senior management on key strategic initiatives, providing data-backed insights on user behavior, trends, and growth levers.The ideal candidate will have...
-
MS Dynamics 365 Customer Insights Engineer
3 weeks ago
Delhi, Delhi, India Victrix Systems & Labs Full timeD365 Customer Insights (Data and Journeys)Job type : RemoteJob Description :- Need a consultant on below who can walk through the deck with the client- 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration.- In-depth understanding of data unification, segmentation,...
-
MS Dynamics 365 Customer Insights Engineer
4 weeks ago
Delhi, Delhi, India Victrix Systems & Labs Full timeD365 Customer Insights (Data and Journeys)Job type : RemoteJob Description :- Need a consultant on below who can walk through the deck with the client- 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration.- In-depth understanding of data unification, segmentation,...
-
Product Insights Manager
2 days ago
Delhi, Delhi, India Rooter Full timeAbout the JobWe are looking for a skilled Product Insights Manager to join our team at Rooter. As a key member of our product team, you will be responsible for providing actionable insights to inform product strategies and identify areas for growth.Key Responsibilities:Design and develop data models that support product analysis and performance...
-
Data Insights Manager
18 hours ago
Delhi, Delhi, India DeHaat Full timeJob SummaryWe are seeking a highly skilled Data Insights Manager to join our Supply Chain team at DeHaat. The ideal candidate will be responsible for analyzing supply chain data, identifying trends, and providing actionable insights to enhance supply chain efficiency and effectiveness.Key Responsibilities:Analyze complex supply chain data sets to identify...
-
Data Insights Manager
4 days ago
Delhi, Delhi, India 9NEXUS Full timeWe are seeking a highly skilled Data Insights Manager to join our team at 9NEXUS. As a Data Insights Manager, you will be responsible for analyzing complex data sets and developing strategies to enhance business efficiency and compliance.The ideal candidate will have a strong background in business intelligence tools, such as Business Objects (BO) and/or...
-
Consumer Insights Manager
2 days ago
Delhi, Delhi, India Hansa Research Group Full timeAbout the Role:Hansa Research Group is looking for a seasoned Consumer Insights Manager to join our team.The successful candidate will be responsible for handling quantitative consumer research, managing client relationships, and delivering high-quality insights to drive business decisions.The ideal candidate will have a strong analytical bent of mind,...
-
Customer Success Manager
6 days ago
Delhi, Delhi, India GobbleCube Full timeCompany Overview GobbleCube is an AI-powered GrowthOS designed to help brands maximize performance across all their online platforms. Our AI-driven agents provide hyperlocal Digital Shelf insights, enabling brands to solve daily challenges related to channel-level sales, pricing and promotions, inventory management, and cost optimization. Leveraging these...
-
Senior AI/ML Engineer for Customer Insights
6 days ago
Delhi, Delhi, India INTERNATIONAL ASSET RECONSTRUCTION COMPANY Full timeThe International Asset Reconstruction Company is looking for a highly skilled Senior AI/ML Engineer to join our team. As a key member of our data science team, you will play a crucial role in developing customer insights solutions. The ideal candidate will have a strong background in AI/ML and extensive experience in customer behavioral modeling and...
-
Data Insights Manager
9 hours ago
Delhi, Delhi, India Techolution Full timeKey ResponsibilitiesPrepare accurate and timely financial statements, including P&L, balance sheets, and cash flow statements.Conduct consolidated financial statement preparation and ensure compliance with accounting standards.Perform gross margin analysis, P&L scenario projections, and identify key financial trends.Develop and manage comprehensive budgeting...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Konnecta Full timeCompany DescriptionKonnecta is a dynamic and innovative technology company focused on democratizing advanced analytics. We develop intuitive and user-friendly software solutions leveraging data and AI that deliver tangible business value. Join our fast-growing team of dedicated professionals committed to achieving exceptional results.Role DescriptionWe are...
-
Customer success manager
4 days ago
Delhi, Delhi, India Konnecta Full timeCompany DescriptionKonnecta, a leading technology firm at the forefront of advanced analytics, offers intuitive software solutions that empower businesses to harness the full potential of their data and drive tangible business value. Committed to delivering exceptional results, we're experiencing rapid growth to meet the evolving needs of our customers.Role...