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Product Director

4 weeks ago

India VeriPark Full time

- We enable financial institutions to become digital leaders.

- As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day.

- Each code, each voice, each contribution, each challenge, each success is celebrated here.

- We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About The Job:

- We are seeking an experienced Product Director to lead our VeriTouch Financial CRM solution, built on Microsoft Dynamics 365 and the Power Platform.

- The ideal candidate will have extensive experience delivering CRM solutions within the Financial Services industry, coupled with a deep understanding of Customer Engagement, Customer Onboarding, Sales, and Customer Service concepts, and their applications in Financial Services.

- This role involves envisioning, prioritizing, and developing the features and functions of the VeriTouch product to meet the needs of both customers and internal stakeholders.

What You Will Be Doing:

- Product Leadership: Lead the product team and establish the product vision.

- Prioritize tasks to ensure alignment with customer and stakeholder needs.

- Direct reports include Business Analyst, Quality Assurance, Product Engineering, and UI/UX teams.

- Strategic Roadmap: Develop and maintain a product roadmap that aligns with company goals and objectives.

- Feature Definition: Define and prioritize product features based on business requirements, customer feedback, and project delivery team inputs.

- Guiding Vision: Create a clear product vision and goals to guide product team and stakeholders.

- Backlog Prioritization: Manage and prioritize the product backlog, ensuring that tasks deliver maximum - business and customer value.

- Agile Collaboration: Actively participate in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives, to provide feedback, accept deliverables, and adjust the product backlog as needed.

- Stakeholder Communication: Serve as a bridge between product teams and stakeholders, ensuring clear understanding of product vision and requirements across all parties.

- Documentation and Assets: Oversee the creation and maintenance of product assets, including functional requirements, test cases, implementation guides, user guides, trainings and others.

- Market Research: Conduct market research and competitive analysis to identify new product opportunities and improvements for existing products.

- Performance Monitoring: Monitor and analyze product performance metrics to identify areas for enhancement.

- Sales Support: Provide guidance and support to sales and pre-sales teams, including defining sales plans and articulating the product's value proposition to customers.

- Project Support: Collaborate with professional services teams to support projects implementing the product.

- Customer Success Collaboration: Assist the customer success team with roadmap presentations, obtaining product feedback, and providing pre-sales support for product features.

- Industry Engagement: Attend sales meetings, pre-sales discussions, and marketing events as required.

- Technology Application: Assess emerging technologies and their applicability to business needs.

- Business Cases: Prepare business cases in collaboration with stakeholders and oversee their implementation with the development team.

What We Are Looking For:

- Experience: 15+ years of experience in software product development and solution delivery within the Banking and Financial Services industry, leveraging Microsoft Dynamics 365 and the Power Platform.

- CRM Expertise: Proven track record of delivering CRM solutions with a strong understanding of Customer Engagement, Customer Onboarding, Sales, Customer Service, and Marketing concepts in Financial Services.

- Collaboration Skills: Exceptional ability to collaborate with executive leadership, internal teams, and external partners/agencies to develop and execute cohesive strategies.

- Team Leadership: Demonstrated experience successfully managing product teams and delivering impactful solutions.

- Regulatory Knowledge: Deep understanding of regulatory frameworks and compliance requirements in the banking industry.

- Agile Methodology: Expertise in Agile/Scrum methodologies; certifications such as PMP and ITIL are advantageous but not mandatory.

- Communication: Excellent written and verbal communication skills, with the ability to work effectively in cross-functional teams.

What we are offering?.

- Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedication.

- Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support.

We care you.

- Birthday Leave, Because You Matter: We value your special moments Take the day off on your birthday and treat yourself.

- Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies.

- Your skills will shape the future of our industry.

- Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.

- Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.

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