Operations Manager

19 hours ago


Bengaluru, Karnataka, India Optiv Full time

- We are seeking an experienced Operations Manager - Global Command Center (GCC) & Service Desk to lead IT operations, infrastructure monitoring, patching, and end-user support.

- The ideal candidate will have strong expertise in ITOM tools, client service management, and team leadership, ensuring high availability and service excellence.

How You'll Make An Impact:

- Manage 24x7 GCC operations for infrastructure monitoring, event correlation, and incident response.

- Lead Service Desk operations, ensuring SLA compliance, CSAT improvement, and seamless end-user support.

- Drive patching and automation activities using SCCM, Batch Patch, Hyper-V and other tools.

- Monitor and optimize infrastructure with ServiceNow ITOM, SolarWinds, SCCM.

- Act as primary point of contact for client escalations, governance calls, and stakeholder management.

- Mentor and lead Service Desk & GCC teams, ensuring ITIL best practices are followed.

What We're Hiring For:

- 10+ years of IT operations experience with at least 4-5 years in a managerial capacity.

- Strong knowledge of infrastructure management, patching, and automation tools.

- Hands-on expertise with ServiceNow ITOM/ITSM, SolarWinds, SCCM, Batch Patch, Hyper-V.

- Proven experience managing Service Desk & GCC operations in enterprise/global environments.

- Strong communication, leadership, and stakeholder management skills.

- Familiarity with ITIL processes and SLA-driven service delivery.

- ITIL Foundation/Intermediate ,Microsoft (SCCM / Hyper-V), ServiceNow Certified Administrator Certifications.

What You Can Expect From Optiv:

- A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.

- Work/life balance.

- Professional training resources.

- Creative problem-solving and the ability to tackle unique, complex projects.

- Volunteer Opportunities.

(ref:iimjobs.com)
  • Senior Executive

    1 day ago


    Bengaluru, Karnataka, India beBeeOperations Manager Full time US$ 90,000 - US$ 1,20,000

    About UsWe are an international provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients.We have a global network of offices in over 30 countries, with a presence in Hong Kong. Our private ownership allows us to be fully committed to our client's long-term financial needs...


  • Bengaluru, Karnataka, India beBeeBranch Manager Full time

    Job OpportunityLead a high-performing team and manage Branch Profitability, ensuring excellent service, Customer Relationship Management, Operations, and Risk.Oversee all branch objectives and overall supervision of the branch, ensuring achievement of branch targets by generating business and driving cross-sells.Key responsibilities include overseeing High...


  • Bengaluru, Karnataka, India Cubical Operations LLP Full time

    Job Title: VAPT Manager / Sr. ManagerLocation: Mumbai / GurgaonExperience: Minimum 6 yearsJob Type: Full-timeDepartment: Cybersecurity / Information SecurityAbout the Role:We are seeking a highly skilled and experienced Vulnerability Assessment and Penetration Testing (VAPT) Manager / Sr. Manager to join our growing cybersecurity team. The ideal candidate...

  • IT Audit Manager

    3 weeks ago


    Bengaluru, Karnataka, India Cubical Operations LLP Full time

    Job Title: Cyber Audit Specialist – ISO 27001, IT Infrastructure, Regulatory ComplianceLocation: Bangalore (Hybrid Model) Experience: 5+ Years Joining: Immediate / Early joiners preferred Type: Full-timeJob Summary:We are looking for a dynamic and experienced Cyber Audit Specialist with a strong background in ISO 27001, IT infrastructure, and regulatory...

  • IT Audit Manager

    2 weeks ago


    Bengaluru, Karnataka, India Cubical Operations LLP Full time

    Job Title: Cyber Audit Specialist – ISO 27001, IT Infrastructure, Regulatory Compliance Location: Bangalore (Hybrid Model) Experience: 5+ Years Joining: Immediate / Early joiners preferred Type: Full-time Job Summary: We are looking for a dynamic and experienced Cyber Audit Specialist with a strong background in ISO 27001 , IT infrastructure ,...

  • Operations Manager

    3 days ago


    Bengaluru, Karnataka, India beBeeOperations Full time ₹ 9,00,000 - ₹ 18,00,000

    Operations Management ProfessionalWe are seeking an exceptional Operations Manager to oversee the day-to-day activities of our organization.The ideal candidate will be responsible for ensuring all operational processes are running smoothly and efficiently, with a focus on process improvement and strategic planning.This role requires strong leadership and...

  • Operations Manager

    7 hours ago


    Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Operations Management Role">Job DescriptionAn Operations Manager is responsible for overseeing the day-to-day activities of a company or organization. They ensure all operational processes are running smoothly and efficiently, meeting business requirements.Key Responsibilities:Oversee daily operations to identify areas for improvementMonitor and evaluate...

  • Operational Manager

    3 days ago


    Bengaluru, Karnataka, India beBeeOperations Full time

    We are seeking a diligent Operations Coordinator to join our organization and contribute to the smooth operation of our daily activities. This is an excellent opportunity for a results-driven professional to take on new challenges and develop their skills in operations management.This role is responsible for overseeing the day-to-day operations of the...

  • Operations Manager

    5 days ago


    Bengaluru, Karnataka, India LEOS International Full time

    Job Description:The Operations Manager oversees the overall day-to-day operations of the company. This includes optimizing internal workflows, ensuring seamless project execution, and coordinating across departments such as Sales, Property Management, Admin, HR, and Customer Service.Key Responsibilities:Oversee and coordinate company operations across all...

  • Operations manager

    3 days ago


    Bengaluru, Karnataka, India LEOS International Full time

    Job Description:The Operations Manager oversees the overall day-to-day operations of the company. This includes optimizing internal workflows, ensuring seamless project execution, and coordinating across departments such as Sales, Property Management, Admin, HR, and Customer Service.Key Responsibilities:Oversee and coordinate company operations across all...