Senior Executive Client Servicing

1 week ago

Kolkata, West Bengal, India Boomlet Full time

About Boomlet:

Boomlet is a new-age communications and digital-first consultancy, helping brands build strong narratives through strategy, storytelling, and execution. We partner with businesses to manage reputation, create thought leadership, and deliver impactful campaigns across traditional and digital platforms. With a focus on creativity, agility, and measurable outcomes, Boomlet Media is committed to shaping meaningful conversations between brands and their audiences.

Key Responsibilities

● Serve as a day-to-day point of contact for client requirements and queries.

● Understand client objectives and ensure smooth communication with clarity.

● Support the team in maintaining positive client relationships.

● Assist in drafting communication materials such as briefing notes, presentations, and

one-pagers.

● Gather insights, case studies, and industry news to support client deliverables.

● Contribute to thought-leadership and reputation management initiatives under guidance.

● Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time.

● Track deliverables, timelines, and ensure processes run smoothly.

● Provide operational support to the Unit Lead/Manager for client projects.

● Conduct basic research, competitor benchmarking, and trend tracking.

● Monitor industry and digital trends to identify potential communication opportunities.

● Spot small opportunities for growth within existing accounts.

● Support the team in preparing pitches and proposals.

● Assist in preparing performance reports with clear insights and learnings.

● Ensure reports are accurate, structured, and aligned with client expectations.

Qualifications & Experience

● 2–3 years of experience in client servicing, communications, PR, or related fields.

● Strong communication and coordination skills.

● Good writing and presentation abilities.

● Awareness of digital media, influencers, and media landscapes.

● Proficiency in MS PowerPoint, Word, and Excel.

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