Leadership Opportunity: Service Delivery Operations in Banking Financial Services

2 weeks ago


Madurai, India WNS Full time

Leadership Opportunity: Service Delivery Operations in Banking Financial Services


Are you a seasoned leader with a strong background in Anti-Money Laundering (AML) Transaction Monitoring? We are on the lookout for an experienced leader to spearhead our AML Transactions Monitoring team and drive excellence in service delivery.


Location: Chennai / Gurgaon


Key Responsibilities:

  • Oversee and manage service delivery operations with a focus on Anti-Money Laundering (AML) Transaction Monitoring.
  • Lead a team of 80-100 professionals, ensuring effective performance management and development.
  • Develop and implement operational strategies to enhance efficiency and ensure compliance with industry regulations.
  • Monitor and analyze key metrics to drive continuous improvement and achieve operational excellence.
  • Collaborate with senior management and cross-functional teams to align operations with organizational goals.


Qualifications:

  • Extensive experience in AML Transaction Monitoring.
  • Skilled in conducting complex investigations and expertise in writing case narration summary and RFI.
  • Relevant experience in UAE jurisdiction (preferred)
  • Proven track record in managing teams of 80-100 people in a service delivery operations role.
  • Strong leadership, communication, and organizational skills.
  • Deep understanding of BFS industry regulations, compliance standards, and operational best practices.


If you're interested in exploring this opportunity, please send your updated resume to Ashwin.Akilan@wns.com



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