
Omega Healthcare
3 weeks ago
Manager or Senior Manager - O2C
Job Description:
- Leading and optimizing the end-to-end Order to Cash process, including order management, billing, collections, and cash application.
- Implementation of systems, process, best practices, tech adoptions, developing Dashboards & reports.
- Timely revenue reporting & Books Leadership:
- Understand business & industry knowledge, business systems & controls around O2C Process.
- Design and implement O2C strategies aligned with business goals.
- Lead process improvement initiatives to enhance efficiency and reduce DSO (Days Sales Outstanding).
- Drive automation and digital transformation across O2C functions.
Operational Oversight:
- Oversee order processing, invoicing, credit management, and collections.
- Ensure accurate and timely billing and cash application.
- Monitor and manage customer credit limits and risk exposure.
Team Management:
- Lead and mentor a team of O2C professionals across geographies.
- Set performance goals and conduct regular reviews.
- Foster a culture of accountability and continuous improvement.
Stakeholder Collaboration:
- Work closely with Sales, Customer Service, Legal, and IT to resolve disputes and improve customer experience.
- Partner with internal audit and compliance teams to ensure adherence to financial policies.
Reporting & Analytics:
- Develop and track KPIs related to O2C performance.
- Present insights and reports to senior leadership on receivables, collections, and cash flow.
- Identify trends and recommend corrective Qualified CA or CMA, master's degree in finance, Accounting, or Business Administration.
- 10 to 15 years of experience in finance operations, with at least 5 years in O2C leadership roles.
- Strong expertise in ERP systems (Oracle)
- Proven track record in process optimization and team leadership.
- Excellent analytical, communication, and stakeholder management skills.
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