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Product Owner

2 months ago


Bangalore Metropolitan Area, India RingCentral Full time

Salesforce Product Owner


Job Description:


We're searching for a Product Owner who excels in problem-solving, analytics, and possesses a keen business sense along with a knack for technical innovation. Join our dynamic team to play a pivotal role in developing Salesforce applications, driving efficiency, and transforming the company’s Quote-to-Cash processes. The successful candidate will collect and define project requirements within the existing product line, oversee development teams from a product perspective, and lead implementation.


What You'll Do:


● Define and communicate the product vision and strategy for lead processing, quoting and

contract management applications.

● Collaborate with business stakeholders and technical teams to collect requirements, propose

solutions and prioritize delivery of new features.

● Take proactive measures to address discrepancies in requirements.

● Partner with the UX team to enhance customer experience by improving discoverability and ease of use.

● Work closely with technical teams to define functional requirements and implementation

specifications.

● Develop and maintain comprehensive product documentation.

● Create and refine user stories, and estimate levels of effort.

● Take ownership of the product backlog.

● Establish acceptance criteria and lead sprint demo sessions.


What We Need From You:


● 10+ years of working experience in a Product Manager or Product Owner roles.

● Proficiency in leading project delivery, managing risks, and making essential trade-offs.

● Exceptional communication and negotiation skills.

● Knowledge of UX design principles, including usability, accessibility, user research methodologies, and interaction design.

● Strong understanding of the Salesforce platform, with a focus on Sales Cloud and Lightning Design System.

● Proficiency with Agile methodologies and product management practices.

● Experience in extracting data using SOQL, analyzing it, and making data-driven decisions is highly desired.

● Holding active Salesforce certifications, such as Administrator, Business Analyst, and Consultant, is beneficial.