Senior Manager, Product Capability Center

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.The Product Capability CenterwithinPfizer Digital'sEnterprise Product Management(EPM)teamdrives the strategy, development, and adoption of consistent, high-quality product management capabilities across Pfizer. They enable product teams to move faster, make better decisions, and reduce friction by standardizing tools, processes, and governance - reducing time to market and increasing value-realization rates.As theSenior Manager,Product Capability Center, you willbe responsible foroptimizingthe processes, tools, and workflows that support product development and management. This involves streamlining operations, improving cross-functional collaboration, and ensuring the product team can build and deliver products efficiently and effectively.As aCapability Lead, you will be instrumental in influencing Product Managers and cross-functional teams to adopt established ProductManagementstandards and practices. While these roles do not involve direct people management, theyrequirestrong leadership and influencing skills to drive change and ensure the Product Capability Center's mission is realized.This is an exciting opportunity toleverageyour Productexpertiseto shape the future of product development within a dynamic and innovative environmentat Pfizer. Operational Excellence & Process Optimization: Manage,designand implement scalable workflows, automation, and tool integrations to reduce lead times and increase speed-to-value for Product teams.Define and deliver training programs, playbooks, and knowledge assets to boost product team maturity.Leadinitiatives to implement& streamlinetoolingto enable AI-first capabilitiesthatenable product teams to move faster, make better decisions, and reduce friction in theproductteam experience.Product Metrics &Portfolio Insights: Managetheenterpriseproduct portfolio, manage product intakefor Digital,anddevelopcentralized product reporting capabilities in a decentralized environment.Createproductmeasurementplaybooks andingest Productteamdata (e.g., OKRs, user-analytics, KPIs).Partner with Product Managers to ensure their understanding / adoption of these metrics.Build andmaintaindashboards to analyze product performance,proactively mitigate risks, and generate data-driven insights that informhealth of product investmentsandimprove value-realization rates.ProductModelAdoption& Change: Lead changeinitiatives and act as adoption lead for teamsmovingto the product model, partnering with Product Managers to ensure they are on-boardedsuccessfully.Designtraining content in partnership with Learning & Development,publish case-studies, and drive growth / engagement in our Product Community of Practiceto boost knowledge and skills.Drivecommunicationsto increase awarenessanddrive adoption ofProduct Capability Centerofferings.Cross-Functional Collaboration and Go-to-Market Support: Build strong, collaborative relationships with Product Management, Engineering, Marketing, and other stakeholders, balancing multiple priorities and needs.Facilitate effective communication channels to ensure seamless alignment on productstrategy, execution, go-to-market activities, and ongoing operations, serving as a strategic partner acrossCreation Centers,Enterprise Architecture (EA),Customer Experience (CX&E), and Digital Excellence Office (DXO).Contribute to the growth and development of the Product Capability Center byestablishingbest practices, mentoring colleagues informally, and fostering a culture ofleading with the customer experience, outcomes over activity, and continuous discovery and experimentation.BASICQUALIFICATIONS Bachelor's degree in a relevant field (e.g.,Business,Computer Science, Engineering, Economics, or related quantitative discipline).4+ years of hands-on experience in product management, or a related field with a demonstrated ability to independently drive initiatives and achieve measurable outcomes.Strong verbal and written communication skills with the ability to effectivelymanage upand build strong relationships with cross-functional partners.Proven experience effectively collaborating and influencing stakeholders in a matrixed organization without direct reporting lines.Demonstrated success managing complex projects simultaneously anda track recordof implementing process improvements to enhance operational efficiency.Expertisein one or more areas:DigitalProduct Development:Experience with Agile methodologies and their application in a product development context, including experience withAtlassian products (e.g.Jira / JPD, Atlassian Analytics, Confluence)Outcome-based Reporting:Experience wrangling complex datasets and deriving actionable insights using tools (e.g., Tableau,Snowflake, Dataiku, or similar)for product and portfolio reports.Process Automation:Experience streamlining processes and automating workflows using methodologies like Lean/Six Sigma, or tools such as Power Automate,Celonis,orServiceNow.Strong understanding of product-development lifecycletools and processes, with a keen awareness of emerging technologies, data products, and Large Language Models (LLMs) and their potential application in product operations.Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving product landscapes.PREFERREDCANDIDATE PROFILE The goal is to attract high performers who are passionate about operational excellence and digital innovation in the pharmaceutical industry.The ideal candidate should: Have5+ years of experience in product operations, product management, or a related field, with a history of delivering impactful results.Show a passion for using digital technologies, including AI/LLMs, to transform product development and deliver breakthroughs that improve patients' lives.Be motivated to achieve ambitious goals through a combination of vision and execution.Demonstrate systems thinking, recognizing the connections between tools, teams, and outcomes, with a talent for building operational infrastructure that enables product teams to succeed.Understand howsmall changescan create a significant impact and the ability to design scalable improvements across the organization.Be organized and detail-oriented, with a meticulous approach to managing processes, data, and documentation.Show a strong understanding ofpharma / healthcarelandscape and its challenges and opportunitiesusing digital technologies.Work Location Assignment: HybridPfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Information & Business Tech