Process Quality Analyst

5 months ago


Chennai, India Movate Full time

Experience: 2-6yrs

Designation: Process Quality Analyst

Location: Chennai (Ambit IT Park)

Shifts: Flexible to work in Night Shifts

Work Model: Work From Office


We are looking for immediate joiners only

Job Description:

  • To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future.
  • To suggest action plans and corrective measures to Operations Team based on the review from escalation audits.
  • To audit voice and non-voice cases on daily basis and share feedback to Engineers who are aligned with.
  • To send weekly trend report on quality scores of aligned Engineers to team managers
  • To take corrective measures in improving the quality scores of BQ Engineers
  • To be a part of calibration session between Quality and Operations team
  • To conduct quality induction for the new hire Engineers
  • To conduct refresher training for the existing Engineers
  • To send compliance reports on quality parameters to Operations Team on daily/weekly basis



  • Chennai, India Movate Full time

    Experience: 2-6yrsDesignation: Process Quality AnalystLocation: Chennai (Ambit IT Park)Shifts: Flexible to work in Night ShiftsWork Model: Work From OfficeWe are looking for immediate joiners onlyJob Description:To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future.To suggest action...


  • Chennai, India Movate Full time

    Experience: 2-6yrs Designation: Process Quality Analyst Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Work Model: Work From Office We are looking for immediate joiners only Job Description: To review the escalation cases received from customer and analyze the root cause in order to reduce the...


  • Chennai, India Movate Full time

    Experience: 2-6yrs Designation: Process Quality Analyst Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Work Model: Work From Office We are looking for immediate joiners only Job Description: To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future. To...


  • Chennai, India Movate Full time

    Experience: 2-6yrsDesignation: Process Quality AnalystLocation: Chennai (Ambit IT Park)Shifts: Flexible to work in Night ShiftsWork Model: Work From OfficeWe are looking for immediate joiners only Job Description: To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future.To suggest action...

  • Quality Analyst

    1 month ago


    Chennai, India Coronis Ajuba solutions Pvt Ltd Full time

    This is a remote position.We are looking for a Quality Analyst to join our team and help with testing products to meet our organization’s quality standards.Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers. Ultimately, you will work with a small team...

  • Quality Analyst

    5 months ago


    Chennai, India Guidehouse Full time

    Job Family:GIC Process (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware of outstanding alerts at end of day• Be familiar with the departmental systems/processes and their implementation• Review transaction monitoring...

  • Quality analyst

    5 days ago


    Chennai, India Ajay Bhardwaj (Proprietor Of Ocean Biomed) Full time

    Summary:We are seeking a detail-oriented Quality Analyst for our pharmaceutical company. The role involves ensuring product quality and safety through rigorous testing and analysis.Roles and Responsibilities:Conduct quality control tests on raw materials, in-process samples, and finished products.Develop and implement quality assurance protocols.Analyze test...


  • chennai, India Movate Full time

    Experience: 2-6yrsDesignation: Process Quality AnalystLocation: Chennai (Ambit IT Park)Shifts: Flexible to work in Night ShiftsWork Model: Work From OfficeWe are looking for immediate joiners only Job Description: To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future.To suggest action...


  • Chennai, Tamil Nadu, India INET EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

    Job Summary:We are seeking a highly skilled Business Process Analyst to join our team at INET EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P].Key Responsibilities:Execute business process transactions with accuracy and adherence to established procedures.Collaborate with senior analysts, managers, and other team members to achieve...


  • chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology‘s potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology‘s potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • Chennai, Tamil Nadu, India People First Consultants Full time

    Job Role: Business Process AnalystJob Summary: We are seeking a highly skilled Business Process Analyst to join our team at People First Consultants. As a Business Process Analyst, you will play a critical role in understanding and improving our business processes.Key Responsibilities:Process Improvement: Identify areas for improvement and develop strategies...


  • Chennai, India Movate Full time

    Experience:2-6yrsDesignation:Process Quality AnalystLocation:Chennai (Ambit IT Park)Shifts:Flexible to work in Night ShiftsWork Model:Work From OfficeWe are looking for immediate joiners onlyJob Description:To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future.To suggest action plans and...

  • Quality Analyst

    4 weeks ago


    Chennai, India CapTalent HR Full time

    JD For Quality Analyst: 1.5+ Yrs as a Quality Analyst in Healthcare Domain. Monitor, evaluate and score against established quality assurance instruments and standards Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments and standards Participate, as needed, in...


  • chennai, India Uxmint Design Full time

    Company DescriptionUxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers, psychologists,...


  • Chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • Chennai, India Uxmint Design Full time

    Company DescriptionUxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers, psychologists,...


  • Chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • Chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology's potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...