Lead / Senior / Business Analyst

3 days ago

Kolkata, India iSphere Global Private Limited Full time

Role purpose

·      As a Lead / Senior / Business Analyst in Retail, you are responsible for liaising with stakeholders to elicit analyze, communicate and validate requirements for changes to business processes, policies and information systems.

 

Role accountabilities

·      Identify and understand the business problem and the impact of the proposed solution on the organization's operations

·      Document the complex areas of scope, objectives, added value or benefit expectations, using an integrated set of analysis and modelling techniques

·      Translate business objectives into requirements using powerful analysis

·      Evaluate business needs, thus contributing to strategic planning of information systems and technology directions

·      Explore implications of design decisions and recommend improvements

·      Undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities

·      Liaise with major customers during preliminary installation and testing of new products and services

·      Design and develop high quality business solutions

·      Support delivery implementation

·      Develop and implement test plans

·      Support and participate in user acceptance testing

 

‘Must have’ knowledge, skills and experiences

·      3 - 8+ years in-depth experience as a Business Analyst or similar position, across project methodologies e.g., Agile and Traditional

·      Extensive experience in eliciting, analyzing, and validating business requirements.

·      Proven experience in analyzing and mapping business processes.

·      Ability to identify inefficiencies, create strategies and implement solutions

·      Solid understanding of project management lifecycles, disciplines and procedures.

·      Ability to appreciate difficult problems and work autonomously on tasks with a high complexity, works collaboratively as part of a team and clearly represent consolidated findings.

·      Excellent verbal and written communication to interact effectively with stakeholders at all levels.

·      As a Lead Business Analyst, manage a group of Journey Experts, ensuring adherence to all people policies and processes and responsible for personal development, performance reviews, coaching & development for all chapter members

 

‘Good to have’ knowledge, skills and experiences

·      Should possess knowledge of agile methodologies such as LEAN and Kanban and proficiency in supporting tools for e.g., JIRA

·      Have been a Lead / Senior / Business Analyst in an investment project or exposure to Retail banking.

 

Capabilities

·      Business Analysis (including Requirement Gathering, Process Mapping)

·      Business Management

·      Business Process Re-engineering        

·      Solution Design

·      Data Interpretation

·      Delivery Management

·      Planning and Prioritization

·      Relationship Management

·      Change Management

·      Communications

·      Content Design

·      Customer Solutioning

·      Data Analysis

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