Soft Skills Trainer
4 days ago
About PlumPlum is on a mission to transform employee health insurance and benefits in India. We provide modern, transparent, and hassle-free healthcare experiences backed by cutting-edge technology and empathetic customer support. To support our fast-growing customer base, we are looking for a dynamicProcess & Customer Service Trainerwho can build strong training programs, empower teams, and elevate service standards.About the roleAs a Process & Customer Service Trainer, you will be responsible for designing, delivering, and monitoring training programs that ensure our customer service and operations teams are well-equipped to handle queries, resolve issues, and provide a world-class experience to our customers. You will collaborate with stakeholders across Customer Experience, Operations, and Quality to create consistent, effective, and scalable learning solutions.Role ResponsibilitiesDesign and deliver onboarding and ongoing training for customer service executives, operations, and support staff. Develop training content, SOPs, and job aids to ensure process consistency. Conduct refresher sessions on product updates, process changes, and soft skills. Partner with Quality & Process Excellence teams to identify skill gaps and create targeted training interventions. Monitor effectiveness of training through assessments, feedback, and performance metrics. Drive customer-first mindset through workshops on empathy, communication, and problem-solving. Maintain a repository of training documents, playbooks, and process manuals. Support the launch of new products, tools, or processes by creating training modules. Act as a bridge between product, operations, and customer support teams to ensure smooth knowledge transfer.Role Requirements3–6 years of experience in training, preferably in customer service, insurance, healthcare, or SaaS/startups. Strong knowledge of customer support processes, quality standards, and performance metrics. Excellent communication and facilitation skills (English, Hindi; regional languages a plus). Experience in creating training content, e-learning modules, or knowledge bases. Ability to work in a fast-paced, dynamic environment with multiple stakeholders. Strong analytical skills to evaluate training impact and link to performance outcomes. Passion for customer experience and process excellence.What We Offer Opportunity to shape thecustomer service cultureof a rapidly growing health-tech startup. Work with a young, passionate, and mission-driven team. Competitive compensation and benefits package. A culture oflearning, ownership, and innovation .
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Soft Skills Trainer
5 days ago
Delhi, India Voizworks Full timeWe are looking for Soft Skills Trainer Job Location-New Delhi Minimum Educational Qualification: - Graduate Minimum Relevant Work Experience: - 2 Years and above as Soft Skills Trainer **Responsibilities**: - Work towards grooming personality and improving communication skills of employees. - Conduct soft skills training sessions for employees....
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Soft Skills Trainer
2 days ago
New Delhi, India Amity University Full timeAmity Finishing SchoolAmity University, NoidaRequiresSoft Skills TrainerJob Type: Full-Time/Part-TimeAbout Amity Finishing SchoolAmity Finishing School is a premier institution dedicated to enhancing personal development, grooming, and soft skills in individuals, empowering them to thrive professionally and socially. We focus on delivering excellence in...
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Soft Skills Trainer
4 weeks ago
New Delhi, India Chanakya University Full timeRole Summary We are seeking a dynamic and experiencedSoft Skills Trainerto lead placement readiness programs for undergraduate and postgraduate students. The trainer will design and deliver high-impact sessions that enhance students’ communication, interpersonal, and professional skills, preparing them for campus recruitment and corporate success.Key...
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Soft Skills Trainer
4 weeks ago
New Delhi, India Dr Reddy's Foundation Full timeTrainer – GROW Designation TrainerFunctional Area GROW Youth - OperationsNo of OpeningsThe objective of the position Grow is a flagship program of Dr.Reddy’s Foundation designed to skill youth of India. This position aims to develop employability skills among the unemployed youth who are 12th pass or graduates, so that they can be employed in the private...
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Soft Skills Trainer
3 weeks ago
New Delhi, India Dr Reddy's Foundation Full timeTrainer – GROW Designation TrainerFunctional Area GROW Youth - Operations No of Openings The objective of the position Grow is a flagship program of Dr.Reddy’s Foundation designed to skill youth of India. This position aims to develop employability skills among the unemployed youth who are 12th pass or graduates, so that they can be employed in the...
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Soft Skill Trainer
3 days ago
Delhi, India Ambuja Cement Foundation Full timeDo you want to feel more fulfilled in your career? Are you looking for a place where you can spread your wings and fly? Ambuja Cement Foundation has numerous, exciting opportunities for **Soft Skill Trainer**: - Education Qualification: PG in Social Service or MSW or Grad. Life Science - Experience: 2 years - Location: Delhi Office - Employment Type: Full...
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Soft Skills Trainer
3 days ago
Civil Lines, Delhi, Delhi, India NIIT Foundation Full time**Name of the Profile: Soft Skill Trainer** **Joining: Immediately to 10 days** **Job Description: Role & Responsibility**: 1. Preparation of sessions as per training guidelines and material applicable for the program. 2. Conducting classes as per schedule and methodology. 3. Ensuring students attendance and participation in the session. 4. Counselling...
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Soft Skills Trainer
4 days ago
New Delhi, India Amity University Full timeAmity Finishing SchoolAmity University, NoidaRequiresSoft Skills TrainerJob Type: Full-Time/Part-TimeAbout Amity Finishing School Amity Finishing School is a premier institution dedicated to enhancing personal development, grooming, and soft skills in individuals, empowering them to thrive professionally and socially. We focus on delivering excellence in...
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Soft Skill Trainer
3 days ago
Delhi, India Loris food & beverages Full timeLoris Food And Beverages is a fast-growing FMCG company. We have great distribution network in India. We have many offices in India so i want to appoint a soft skill trainer who can train sales staff and every office branch head or sales coordinator. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹31,408.31 per...
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Soft Skills Trainer
1 week ago
New Delhi, India AccioJob Full timeLocation : Parul University, Vadodara Experience Required : 4+ years in soft skills/communication training, preferably with Tier 2/3 student backgroundsAbout AccioJob AccioJob is a Y Combinator–backed skilling + hiring platform on a mission to solve India’s employability. We train graduates in full-stack development, data analytics and AI, then place...
