Sr Manager

JOB DESCRIPTIONJob Role Overview The Senior Operations Manager will be responsible for leading the EBG Foundation’s - Children of Life program, managing fundraising, building donor partnerships, ensuring transparent utilization of donations, and driving social impact initiatives for underprivileged children across India. This role combines strategic thinking, field execution, and donor-centric accountability. The candidate will ensure donations reach the right children ethically, transparently, and with measurable outcomes.Key ResponsibilitiesA. Fundraising & Donor Acquisition (Primary Responsibility)Identify and onboard Corporate CSR partners, HNIs, philanthropists, foundations, and institutions.Develop fundraising strategies: campaigns, events, digital drives, partnerships.Build proposals for CSR funding aligned to CSR activities.Maintain donor pipeline and convert leads into long-term partners.Organize fundraising events with influencers/celebrities (e.g., Mithali Raj).B. Donor Relationship Management & TransparencyMaintain continuous communication with donors.Provide real-time fund utilization updates, impact reports, photographs, videos.Prepare & share UCs (Utilization Certificates), auditor statements, and 80G receipts.Develop donor dashboards to track transparency & impact.Ensure all financial processes meet donor reporting standards.C. Program Management & ExecutionIdentify eligible underprivileged children, schools, NGOs, and communities.Conduct on-ground assessments and baseline studies.Design intervention programs in:Education support,Nutrition programs,Health & wellbeing,Skill development.Manage partnerships with ground NGOs, volunteers, and social workers.Ensure 100% compliance with EBG Foundation’s transparency framework.D. Monitoring, Evaluation & Reporting (MER)Develop KPIs for child support projects.Track fund utilization vs. approved budgets.Prepare monthly, quarterly, and annual impact reports.Ensure data accuracy, documentation, and measurable outcomes.Maintain a beneficiary database with verified & audited child records.E. Finance, Compliance & Audit CoordinationWork with finance & legal to maintain:80G, 12A complianceSection 8 standardsCSR Act documentationFCRA norms (if applicable)Support internal and external audits.Ensure all disbursements are fully documented and transparent.F. Stakeholder & Community ManagementLiaise with:SchoolsNGOsLocal government bodiesHealthcare institutionsCommunity leadersBuild partnerships for program expansion.G. Marketing, Branding & CommunicationWork with EBG Group Chairman and Marketing to create:Awareness campaignsImpact storiesSocial media contentEvent collaterals for fundraisingCoordinate PR activities and public events with celebrities & ambassadors.Required Skills & Competencies A. Core SkillsStrong fundraising & donor acquisition experience.Excellent communication & relationship management.Strong program management & execution capability.Financial discipline and zero-defect documentation.Stakeholder management and networking.Ability to work with children-focused programs. B. Technical KnowledgeUnderstanding of CSR compliance, Section 135.80G, 12A norms, NGO governance.NGO accounting, UC reports, audit processes.Impact measurement & beneficiary tracking. C. Behavioural TraitsHigh integrity and ethics (non-negotiable).Empathy and passion for child welfare.Transparent, accountable, and responsible.Self-driven, organised, and field-oriented. Experience RequiredIdeal Experience12–15 years in NGOs, Foundations, CSR teams, or social enterprises.Preferred Background·       Fundraising / Donor Relations·       CSR Project Management·       Child welfare programs·       Community development·       Non-profit operations Qualifications·      Master’s in Social Work (MSW) preferred·      MBA in CSR / Social Impact / Development Studies·      Graduation with strong social sector experience also considered