Technical Writer

Base Location: Bangalore (Hybrid)

Position: Technical Writer

Total Experience: 2.5 years

Relevant Experience: 2 to 4 years in Technical Writing

Notice Period: Immediate

Roles and Responsibilities

The position will be responsible for authoring and maintaining:

• Installation and Deployment Guides
• Operations Manuals
• Application and UI User Manuals
• API Reference Manuals
• Training Manuals
• Online Help and Context Sensitive Help
• Associated graphics

May additionally assist in creating marketing collateral and RFPs.

The position requires excellent communication & interpersonal skills. The candidate will need to possess excellent language and editorial skills, and proven past experience in a similar position. Language skills will be the benchmark for hiring.

Experience

Mandatory: 2 to 3 years of relevant experience, especially using industry standards and tools such as AsciiDoc, Adobe RoboHelp, Arbortext Editor, Oxygen.

Skills

• Demonstrable expertise in creating, editing, and publishing technical and user documentation.
• Excellent skills in communication, research, organization, collaboration, and teamwork.
• A good grasp of technical terminology combined with the ability to write in a simple, concise, and accurate manner.

Technical Competencies

Mandatory:

• Expertise in authoring using help authoring tools such as AsciiDoc, Adobe RoboHelp, Arbortext Editor, Oxygen.
• Proficiency in MS Office Suite, Adobe Acrobat Pro, and photo editing tools such as Adobe Photoshop.
• Experience in writing API manuals.

Specialization Description

Technical Writing & Editing work focuses on writing documentation for technical products, systems, processes, equipment operations & maintenance, research findings, etc. for internal or external audiences, including:

• Determining an effective structure and layout for complex manuals and other technical documentation
• Conducting research and liaising with technical staff to ensure accurate interpretation of complex technical data, drawings, and specifications
• Ensuring that appropriate technical content and terminology review occurs and that provision is made for the incorporation of updates and revisions
• Editing content to improve clarity, impact, flow, meaning, and readability

Level Description

Experienced level professional that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision. Works to achieve operational targets within the job area with a direct impact on function/sub-function results. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies, and practices.