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L1 Application Support

2 months ago

Navi Mumbai, India Crest IT Consulting Pvt Ltd. Full time

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.


Responsibilities

 Minimum 1 to 2 years of experience in IT industry

 Excellent communication skills are a must

 Basic knowledge of Linux & Database, Ticketing Tool (Like JIRA, Bugzilla)

 Sound knowledge of SQL Database & ability to SQL DB Queries

 Monitoring events, incidents and alerts, server monitoring, service requests related to Application

 Perform routine checks & analysis of application issues, logs and backups

 Maintain and update technical documentation of relevant applications

 Co-ordinating with respective application stakeholders for application-related issues.

 Communication, flexibility, patience, and problem-solving are examples of soft skills.


Qualifications

Graduate in Computer Science/IT or equivalent Degree


Work Location

Jiunagar


Candidates willing to work in rotational shifts will be added advantage