Japanese Bilingual Scrum Master

3 weeks ago

New Delhi, India Tata Consultancy Services Full time

About the job- Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams. - Actively involve in the primary responsibilities that include but not limited to: - Serve as Scrum Master for one or more cross-functional teams developing and supporting insurance IT products (policy admin, claims, billing, etc.). - Organize and facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, in bilingual (Japanese/English) settings. - Coach teams on Agile values, principles, and practices to improve delivery and team health. - Shield teams from external disruptions and help identify and remove impediments. - Foster effective communication and collaboration between onsite, and offshore teams. - Track and help teams achieve sprint/release objectives, managing team velocity and burndown/burnup metrics. - Support Product Owners and business stakeholders in backlog prioritization and acceptance criteria. - Foster a culture of continuous improvement and knowledge sharing within insurance IT teams. - Actively contribute towards various Transformation initiatives (Process maturity, Devops automation, Security vulnerability remediation, etc.) to achieve the project goals. - Mentoring and guiding junior team members while assigning and tracking the tasks for closure without any schedule, quality and cost slippages.Required Skills- JLPT N3/N2 or Above certified. Fluent in reading, writing, and conversing in Japanese with native speakers. - 5+ years of Scrum Master or Agile Project Management experience. - Practical insurance domain knowledge (Life and/or P&C), with proven experience in regulated, bilingual environments. - Deep familiarity with Agile/Scrum principles and associated tools (e.g., Jira, Confluence). - Experience working with distributed and multicultural teams. - Ability to effectively coordinate with Product owner, Customer SMEs from Business & IT, Onsite and Offshore teams. - Actively involve in Application transition and stabilization phases by aligning to Japan (JST) working hours.Nice To Have- Scrum Master certification (CSM, PSM, or equivalent). - Exposure to hybrid delivery (Guidewire, Salesforce, COTS, digital modernization). - Experience supporting both business analysts and technical delivery teams. - Insurance process or ITIL certification.Job Location- Chennai, Pune and New Delhi

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