Delivery Manager

3 weeks ago


Mumbai, India Team Computers Full time

KPI

Description

Sub Goal

On-time Delivery & Project Profitability

On time delivery of the projects. No overruns

1. Participate in project proposal & budgeting stage

2. Final approval for all the project tenures

Progress status report

Optimum utilization of each resource

Adherence to effort estimation

Achieve 2x on each project

Ensuring zero deviation on the X agreed at the time of PO

Risk Management

Identifying Risk by applying SWOT

1. Making contigencies plan and mitigation plan

2. Defining project assumptions

Customer & team Engagement

Nurture relationships with the client

Team retention and reduce attrition rate

In depth monitoring and goverance

1. Buck to stop at Delivery head for escalations

2. Participate in client call along with the team

Regular team meetings

New Business Opportunities

CR from the existing client if project over runs

Additional Project/ Business

Resource Management

Capacity Planning

1. Resource chart aligned with HR and resource team

2. Reduction of bench resources

Resource shuffle management

Learning and Development of Resources

As per need Cretification & training compliance

Identifying training needs

Self Learning

Technology & process learning

Technology

Systems/ role based learning


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