Informatica Platform Engineer

4 weeks ago

Visakhapatnam, India Miracle Software Systems Full time

Primary Skills :- Informatica power exchange, Power center, IICS, Unix / Python- Analyze Informatica platform bandwidth and recommend capacity scaling (up/down) based on usage patterns.- Perform installation, configuration, maintenance, and upgrades for Linux, Unix, and Windows servers aligned with supported Informatica components.- Recommend optimal hosting infrastructure based on usage, performance, and cost considerations.- Support transactional replication across hosted servers in data centers.- Design and implement disaster recovery solutions for mission-critical Informatica environments.- Resolve performance issues within warehousing and trading system environments.- Collaborate with DBAs to ensure database structures provide high performance, data integrity, recovery, and security.- Monitor application servers, disk space, dump/core files, and other infrastructure metrics using automated health check scripts.- Manage production incidents via ServiceNow (or equivalent), ensuring resolution meets committed SLAs.- Tag repeated issues to problem records and document RCA findings for trend analysis and continuous improvement.- Participate in Change Advisory Board (CAB) meetings, support production deployments, and manage rollback procedures as required.- Manage and track certificates across environments and coordinate updates with business teams.- Facilitate daily knowledge transfer and internal alignment across MSS support teams.- Deliver Daily Status Updates on key platform components:- Informatica PowerCenter: Workflow status, job failures, system health.- Informatica PowerExchange: Connectivity checks, session monitoring, error handling.- IDMC / IICS and related Azure components (e.g., SQL, Storage) as applicable.- Monitor Informatica workflows for delays, failures, and SLA adherence- Monitor server performance, resource utilization, and availability across all supported environments- Support Informatica developers with deployment coordination, runtime troubleshooting, and environment readiness- Monitor and communicate any planned or ongoing maintenance, outages, or high-severity escalations.- Validate updates across all active SNOW tickets for incidents, changes, and service requests.- Escalate deviations or priority issues per defined SLA and escalation matrix.- Coordinate with stakeholders and internal teams to document any deviations from SOPs or expected service behavior. (ref:hirist.tech)

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