Senior Java Software Engineer

3 weeks ago

New Delhi, India ACL Digital Full time

Position: Software Engineer IV (Senior Java Lead)Location: Bangalore (Onsite) & Remote (except Bangalore)Contract Duration: 1 yearSoftware Engineer IV (Senior Java Lead)1. Position Details- Job Title: Senior Software Development Lead - Team: CS Platform under CSMT - Experience in the Role : 8 to 15 years2. Role Summary- Senior Software Development Lead responsible for leading global engineering initiatives that power client's customer support systems. - Owns design, development, and operational excellence of scalable APIs, frameworks, and integrations that improve customer outcomes and agent productivity. - Will build and manage a high-performing distributed team, drive DevOps/Agile practices, and shape long-term platform strategy. - Represent the team in Leadership calls, Production and Essential Engineering calls3. Key Skills and Technologies- Must-Have Skills: - Strong API and Backend Software fundamentals; expertise in distributed systems. - Java, Python, Spring Boot. - SOA, SOAP, REST APIs, messaging (Kafka, Flink). - Agile & DevOps (CI/CD, Docker/Kubernetes, IaC, monitoring). - Strong track record in building and scaling engineering teams, leading globally distributed teams, and delivering complex backend systems.- Preferred Skills: - Experience with enterprise-scale customer support tools. - Familiarity with AI-assisted development and automation. - Customer-focused mindset with innovation-driven approach.4. Hiring Priorities- Which skills or qualities are most critical for this role? : See Must-Have Skills section - Any certifications or domain expertise required?Certifications: None are explicitly required. However, certifications in Agile/Scrum, Cloud (AWS/Azure/GCP), or DevOps practices could be considered a plus.Domain Expertise: Strong expertise in distributed systems, backend engineering, customer support platforms, and enterprise-scale system integrations is required. Experience with customer support technologies (case/contact management, automation workflows, SaaS integrations) is highly preferred.5. Interview Process- Number of rounds and types (technical, managerial, cultural fit, etc.): four, each session 45 minutes. - technical(2), may include coding or algorithms) - Focus areas for each round - Technical: API and backend design and development. Observability and Tech Debt managementRegards,Harshit GargTeam– Talent AcquisitionALTEN Calsoft Labs2890 Zanker Road, Suite 200, San Jose, CA 95134Phone: +1 408-755-3060Email: Harshit.g@acldigital.com

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