DevOps/SRE Contractor

4 hours ago


Bengaluru, India Zuma ⚡ Full time

Zuma is seeking a DevOps full-time contractor to join our team in Bangalore and revolutionize

our DevOps practices. You will set the tone for our engineering culture and lead the charge in

developing top-tier DevOps practices and infrastructure. You will spearhead critical projects for

our CI/CD pipelines, cloud infrastructure, and system reliability, focused on our Large Language

Model (LLM) based AI leasing agent and its deployment.

Location: Bangalore, India (Hybrid)


Responsibilities:

● Implementing SLOs and SLIs (service level objectives and indicators) following SRE

best practices

● Scaling out observability and related tooling for logs, metrics and traces and onboarding

all teams onto our chosen tools

● Designing and developing sophisticated DevOps solutions to support the deployment

and operation of our Large Language models (LLMs) and customer third-party CRM

integration experience.

● Creating a robust and seamless CI/CD pipeline to ensure smooth and efficient

deployment processes

● Scaling cloud infrastructure with modern technologies and frameworks

● Pioneering our infrastructure as code (IaC) framework

● Ensuring robustness and scalability by leading best practices for monitoring, security,

and reliability in DevOps

● Working towards SOC-II type II by helping to implement SOC-II requirements, audit, and

necessary practices

● Collaborating with cross-functional teams to define and implement infrastructure

requirements for the platform

● Providing technical guidance and mentoring to junior and senior team members,

including engineers based across the world in India

● Working closely with our product and engineering teams to align with customer asks and

solve operational problems


Your Experience Looks Like:

● Bachelor's or master's degree in computer science or a related field

● Minimum of 10 years of experience in DevOps and cloud infrastructure

● Excellent English communication skills and experience collaborating with

customer-facing product teams

● Experience leading or managing technical teams

● Strong knowledge of the AWS cloud platform

● Strong proficiency in the following DevOps tools: Docker, Kubernetes, Github Actions,

Terraform

● Experience with observability platforms and best practices, such as New Relic, Grafana,

and Open Telemetry

● Experience setting up RBAC, security and networking for mid size teams of engineers

● Has gone through a SOC-II audit in the past

● Extensive experience with infrastructure as code (IaC) and automation

● Experience working with LLMs and supporting LLM architectures at scale

● Excellent problem-solving and debugging skills

● Startup experience and a scrappy/flexible mindset


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