Guest Service Associate

6 days ago

Amritsar, India Marriott International Full time

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or . equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

  • Guest Service Associate

    2 weeks ago

    Amritsar, Punjab, India Best Western AH1 Amritsar Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Guest Service Associate located in Amritsar. The Guest Service Associate will be responsible for addressing guest inquiries and requests, managing reservations, and providing exceptional customer service. Additional duties include overseeing guest...

  • Guest Service Associate

    2 weeks ago

    Amritsar, India Best Western AH1 Amritsar Full time

    Job Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Guest Service Associate located in Amritsar. The Guest Service Associate will be responsible for addressing guest inquiries and requests, managing reservations, and providing exceptional customer service. Additional duties...

  • Guest Services Associate

    6 days ago

    Amritsar, India Marriott International Full time

    POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

  • Guest Services Associate

    2 days ago

    Amritsar, Punjab, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25131598 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Amritsar Mall Road, Plot No 360 Mall Road, Amritsar, Punjab, India, 143001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

  • Guest Service Associate Front Office

    2 weeks ago

    Amritsar, Punjab, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25110047 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Amritsar Mall Road, Plot No 360 Mall Road, Amritsar, Punjab, India, 143001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...

  • Guest Service Associate

    1 week ago

    Amritsar, Punjab, India Marriott International, Inc Full time

    **Job Number** 24084013 **Job Category** Food and Beverage & Culinary **Location** Courtyard Amritsar, 52 Mall Road, Amritsar, Punjab, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and...

  • Assistant Front office Guest Relations Manager

    3 weeks ago

    Amritsar, India Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Amritsar, Near SGRDJ International Airport, Ajnala Road, RajaSansi, Amritsar, Punjab, India, ScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the...

  • Guest Service Assistant

    1 week ago

    Amritsar, Punjab, India Hyatt Regency Amritsar Full time

    Description You will be responsible to provide an excellent and consistent level of service to your customers The Guest Service Assistant is responsible to assist with guest services in various areas of the hotel such as reception executive floor communication center or conciergeQualifications Ideally with a relevant degree or diploma in Hospitality or...

  • Sales Associate

    6 days ago

    Amritsar, India Marriott International Full time

    POSITION SUMMARY Perform general office duties to support Sales & Marketing (., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (.,...

  • Reservations Associate

    1 day ago

    Amritsar, Punjab, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationFour Points by Sheraton Amritsar Mall Road, 360 Mall Road, Amritsar, Punjab, India, 143001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs...