Cisco Technical Account Manager
2 weeks ago
- Hybrid in Hyderabad, India (onsite 3 days a week) - Permanent fulltime role with a fixed salary of 30-35 LPAJOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve as a trusted advisor to our strategic customers, ensuring the successful deployment, operation, and optimization of Cisco solutions.Key Responsibilities• Customer Engagement & Relationship Management and Technical Expertise & Solution Delivery• Build strong relationships with customer stakeholders and Cisco account teams.• Conduct regular technical reviews and strategic planning sessions.• Provide subject matter expertise in Cisco UCCE, including architecture, deployment, and troubleshooting.• Develop and maintain VXMI scripts to support custom call flows and integrations.• Lead efforts in certificate renewals, ensuring compliance and minimal service disruption.• Collaborate with internal engineering and support teams to resolve complex issues.• Deliver technical workshops, training, and documentation tailored to customer needs.• Project Management & Coordination• Support onboarding, upgrades, and migrations of Cisco contact center solutions.• Coordinate with cross-functional teams to ensure timely delivery of services.REQUIRED SKILLS AND EXPERIENCE- Cisco UCCE Environments Experts- VXMI Scripting- Certificate renewals experience- Cisco Webex- Technical support expertise along with strong customer facing skillsNICE TO HAVE SKILLS AND EXPERIENCE- CCIE CCNP - Experience with Cisco Finesse, CVP, and ICM scripting.
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Cisco Presales Engineer
2 days ago
Hyderabad, Telangana, India Insight Global Full time ₹ 4,20,000 per yearHybrid in Hyderabad, India (onsite 3 days a week)Permanent fulltime role with a fixed salary of 30-35 LPAJOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve...
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Hyderabad, Telangana, India Cisco Systems Full timeSoftware Development Technical Lead G11 Req - 1443769 Meet the Team The team is responsible for design development and delivery of Cisco NFVIS Network Function Virtualization Infrastructure Software product which is built upon Linux KVM technologies and deployed in marque customer deployments NFVIS enables customers to manage the customer s VM Virtual...
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Delivery Manager
2 days ago
Hyderabad, India Koenig Solutions Pvt. Ltd. Full timeKey ResponsibilitiesLead, manage, and grow the Cisco training domain at Koenig Solutions.Hire, mentor, and guide a team of Cisco trainers to achieve excellence.Ensure high-quality training delivery and customer satisfaction.Drive the launch of new and in-demand Cisco certification courses .Collaborate with OEMs (Cisco and others) and support solution-based...
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Software Engineer
3 days ago
Hyderabad, India Cisco Full timeJob Description Meet the Team Our vision within Cisco IT is to be admired as the world's best IT organization! The CRM Engineering and Transformation Office (CETO) is guided by one critical mission: to operate as and deliver solutions that drive One Team. One Experience. One Cisco. through our CRM architecture, data frameworks and governance and sales and...
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Cisco UC Engineer
5 days ago
hyderabad, India Insight Global Full timeRequired Skills & Experience- Cisco UC and Cisco Call Manager- 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX- UCCX Scripting, VXML Scripting, or ICM Scripting- Cisco Webex- Expressway, Cube, Voice GatewayNice to Have Skills & Experience- Cisco Certifications (preferred CCIE Collaboration or CCNP CollaborationJob...
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Cisco UC Engineer
1 week ago
Hyderabad, India Insight Global Full timeRequired Skills & Experience- Cisco UC and Cisco Call Manager- 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX- UCCX Scripting, VXML Scripting, or ICM Scripting- Cisco Webex- Expressway, Cube, Voice GatewayNice to Have Skills & Experience- Cisco Certifications (preferred CCIE Collaboration or CCNP CollaborationJob...
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Cisco UC Engineer
1 week ago
Hyderabad, India Insight Global Full timeRequired Skills & Experience- Cisco UC and Cisco Call Manager- 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX- UCCX Scripting, VXML Scripting, or ICM Scripting- Cisco Webex- Expressway, Cube, Voice GatewayNice to Have Skills & Experience- Cisco Certifications (preferred CCIE Collaboration or CCNP CollaborationJob...
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Cisco UC Engineer
1 week ago
Hyderabad, India Insight Global Full timeRequired Skills & Experience - Cisco UC and Cisco Call Manager - 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX - UCCX Scripting, VXML Scripting, or ICM Scripting - Cisco Webex - Expressway, Cube, Voice Gateway Nice to Have Skills & Experience - Cisco Certifications (preferred CCIE Collaboration or CCNP Collaboration Job...
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Cisco UC Engineer
1 week ago
Hyderabad, India Insight Global Full timeRequired Skills & Experience Cisco UC and Cisco Call Manager 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX UCCX Scripting, VXML Scripting, or ICM Scripting Cisco Webex Expressway, Cube, Voice Gateway Nice to Have Skills & Experience Cisco Certifications (preferred CCIE Collaboration or CCNP Collaboration Job Description We...
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Cisco UC Engineer
1 week ago
Hyderabad, India Insight Global Full timeRequired Skills & Experience Cisco UC and Cisco Call Manager 5 years' experience with CVP (Cisco Unified Customer Voice Portal), UCCE or UCCX UCCX Scripting, VXML Scripting, or ICM Scripting Cisco Webex Expressway, Cube, Voice Gateway Nice to Have Skills & Experience Cisco Certifications (preferred CCIE Collaboration or CCNP Collaboration Job Description We...
