Manager-Process Excellence

3 weeks ago


Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

Job Description:

The individual plays a vital role in participating in consulting assignments, identify and Mentor Six Sigma and Lean projects, Value stream Mapping/Process mapping, Ensure compliance to ISO 9001/27001, process improvement activities, business transformation. Drive the Six Sigma culture and initiative, Lean projects, Mentor Green Belt Trainees, Recommend new/improvements to delivery models.

Role & Responsibilities:

  • Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
  • Ensure Positive contribution to the companys Gross margins and Operating margins
  • Lead/ participate in Six Sigma and Lean projects
  • Identify and Mentor Six Sigma and Lean projects
  • Mentor Green Belt Trainees
  • Participate in consulting assignment internally and at Client site
  • Support/ Enable change management ensuing from the projects
  • Value stream Mapping/ Process mapping
  • Follow up on action items
  • Recommend new/ improvements to delivery models
  • Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
  • Support maintenance of World Class Delivery standards
  • Create reports for COO, Functional heads\Operational Heads and QPE
  • Monitor dashboards and issues for early warning signals and trends
  • Support for RFP, RFI, Sales Collaterals
  • Six Sigma and other (ARM grid) trainings
  • Participate in various meetings as part of the profile
  • Ensure compliance to ISO 9001/ 27001
  • Work with clients to understand their needs and identify opportunities for value creation. Lead or facilitate cross functional or program level initiatives/ events/ meetings.

Preferred candidate profile:

  • Minimum 10 years of relevant work experience in process excellence role focusing on banking & financial services vertical
  • LSS GB/BB certified; strong Six Sigma knowledge
  • Strong and practical knowledge of various LSS tools, techniques & approaches
  • Strong project management skills and ability to manage two or more projects simultaneously


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