CX Associate-Reputed ITES Industry-Manali, Himachal Pradesh, India-25k
2 days ago
JOB DETAILS
1.Monitor, route, and answer incoming support calls, tickets and chats
2.Interact daily with end users to effectively interpret and resolve client support issues
3. Serve as a proficient Associate Analyst for clients; delving into client and vendor processes, serving as the expert from a functional level
4.Manage and monitor escalated system issues
5.Grow into client - facing responsibility, including on - site client support to ensure end - users are confident and knowledgeable on our systems
6.Support our applications by testing our technology and updating support collateral
7.Manage administrative tasks related to supporting system applications
8.Participate in independent and team lead knowledge exercises, culminating in platform certification
FUNCTIONAL AREA
ITES, KPO, BPO, ITES industry India, ITES industry jobs, CX Associate jobs, CX associate ITES industry, monitoring, calling, telecalling, telecaller, administration, support call, answer custome rqueries, query handling, custome rinteraction, telemarketing, telesales, associate analyst, monsitor system issues, system issues, confident, good communication, testing applications, testing technology, technology, support, collateral, administrative tasks, system applications, team exercises, ITES placement agencies in Manali, ITES Recruitment agencies in Manali, ITES placement agencies in Himachal Pradesh, ITES Recruitment agencies in Himachal Pradesh, ITES placement agencies in India, ITES Recruitment agencies in India, placement consultancy in Manali, best placement consultancy in Manali, top placement consultancy in Manali, placement consultancy in India, best placement consultancy in India, top placement consultancy in India.
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