HR Shared Services
6 days ago
The HR Support Center serves as centralized support for Greystar team members and managers. The Support Representative is responsible for intake of inquiries and providing Tier 0 and 1 level support and escalating Tier 2 level inquiries, cataloguing types of quantifies of inquiries to provide management trends and insights. In addition, the HR Support Rep provides data entry and routine transactional functions that supports the functions within People & Culture.Education, Experience, Certification: Required: University Graduate or equivalent -3-4 years of experience in Human Resources, managing back-end HR Service support or experience in handing customer support in a voice / web-based environment Excellent verbal and written communication and listening skillsPreferred:Bachelor’s or Masters degree in human resources, business administration or a related field Working Knowledge of Workday and Dayforce, or other HCM solutionEssential Responsibilities: Provide guidance to employees and managers on Employee Self Service & Manager Self Service functionalities in Workday, including referrals to FAQs, knowledgebases, online forums and other such support documentation Handle Tier 0 and Tier 1 level call center support Escalate calls to appropriate internal or external specialist Maintain Workday data by completing transactions as required and running routine data audits to ensure data integrity Assume responsibility for certain transactional processes that support Talent Acquisition, Total Rewards, Payroll, Leave, and other functional areas within P&C Provide monthly utilization statistics indicating transactions, calls and trendsOther Responsibilities: Completes various human resources, financial, administrative, and other reports, or analysis, and performs other duties as assigned or as necessary. Continuously identify and implement process improvements to enhance the efficiency and effectiveness of HR operations Working Conditions: Provide support during normal business hours, mainly providing support across ET, CT and PT zones, however, some transactional responsibilities can be done at alternative times Incumbents work in an office environment or hybrid remote setting (to be approved by management) Handles proprietary and confidential data Knowledge, Skills, Abilities: Strong organizational and follow-up skills including the ability to set and manage multiple priorities and meet deadlines. Ability to build and maintain productive and trusting relationships with team members and business leaders with diverse backgrounds and personalities, objectively address and resolve issues, and promote a positive image of the company and business priorities. Ability to quickly learn the organization’s business structure and the People & Culture systems and technology platforms. Exercise and maintain a high degree of confidentiality. Ability to anticipate problems and embraces a solution-oriented approach. Demonstrates a strong attention to detail with the ability to handle multiple priorities in a fast-paced environment. Proficient facilitation skills in live and virtual settings Strong technology skills, including entire MS Office Suite
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Associate - HR Shared Services
3 weeks ago
New Delhi, India Allianz Services Full timeOverall Objectives of Job:Function as the first point of contact for HRS activities Responsible for accurate and timely resolution of queries and requests. Responsible for performing tasks of moderate complexity as per specified standards with moderate supervision. Typically involves some amount of independent decision making. Accountable for the completion...
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Associate - HR Shared Services
2 weeks ago
New Delhi, India Allianz Services Full timeOverall Objectives of Job:- Function as the first point of contact for HRS activities - Responsible for accurate and timely resolution of queries and requests. - Responsible for performing tasks of moderate complexity as per specified standards with moderate supervision. Typically involves some amount of independent decision making. - Accountable for the...
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HR Shared Services
2 weeks ago
New Delhi, India Black Box Full timeWork location - Manyata Tech Park, BangaloreMode - Work from officeShift timing - 2pm-11pm / 6pm-3amSummary:Black Box is looking for an HR Shared Services Representative to join our global Human Resources team. This position will be responsible for providing customer service and assistance to employees by responding to employee inquiries, as well as...
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HR Shared Services
2 weeks ago
New Delhi, India Black Box Full timeWork location - Manyata Tech Park, Bangalore Mode - Work from office Shift timing - 2pm-11pm / 6pm-3amSummary: Black Box is looking for an HR Shared Services Representative to join our global Human Resources team. This position will be responsible for providing customer service and assistance to employees by responding to employee inquiries, as well as...
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Human Resources- Head of HR Shared Services
2 weeks ago
New Delhi, India Major diversified Conglomerate Full timeOur client—a global player across diverse sectors—is seting up a major HR shared services Centre and looking at Leader to set up and lead this initiative KRAs Build the HR Shared Services function from the ground up—defining strategy, shaping the operating model, assembling high-calibre teams and embedding robust HR processes and technology across...
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VP - HR Service Delivery - Service Now
2 weeks ago
New Delhi, India Elements HR Services Pvt Ltd Full timeWe are seeking candidate for a VP - Colleague Support Experience position with one of the Global Investment Bank based out of Chennai.IC roleExp - 14 years with atleast 10 years in Service NowMandatory Skills -Looking for existing VP Only or Senior Candidates only.Looking for HR Service Delivery candidates with Service Now exp and who will drive...
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VP - HR Service Delivery - Service Now
4 weeks ago
New Delhi, India Elements HR Services Pvt Ltd Full timeWe are seeking candidate for aVP - Colleague Support Experienceposition with one of the Global Investment Bank based out of Chennai.IC role Exp - 14 years with atleast 10 years in Service NowMandatory Skills - Looking for existing VP Only or Senior Candidates only. Looking for HR Service Delivery candidates with Service Now exp and who will drive...
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Manager, HR Operations
1 week ago
New Delhi, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Manager, HR Operations
6 days ago
New Delhi, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Human Resources Shared Services Manager
3 weeks ago
New Delhi, India NCR Atleos Full timeJob Description SummaryThe HR Shared Services Manager leads a geographically distributed team across multiple regions, overseeing the delivery of consistent, high-quality HR services. This role is responsible for managing daily operations and driving process improvements. It also ensures alignment with global and regional HR standards. The Manager...
