VMS Operations Specialist

3 weeks ago

Hyderabad, India Workspend Inc. Full time

Company Overview:

Workspend is a leading global provider of contingent workforce management solutions for Fortune 500/Global 2000 clients. Workspend is one of the fastest growing companies in the industry and currently supports over 40 clients to manage their temporary workforce and total talent solutions. Workspend is an innovative company and we are using the latest innovative technologies to disrupt the workforce industry.



Job Summary

The VMS Operations Specialist is responsible for overseeing the technical aspects of the vendor management systems and operations within the organization. The VMS Technical Operations Specialist will ensure the VMS aligns with the organization’s strategic objectives, operates efficiently, and contributes to cost savings and improved vendor relationships.



Key Responsibilities

  • Oversee the day-to-day functionalities and technical operations of the VMS platform, ensuring its smooth and efficient performance.
  • Coordinate with various stakeholders, including clients, suppliers, and internal teams, to understand their requirements and troubleshoot any issues related to the VMS platform.
  • Serve as the primary point of contact for technical support and assistance related to the VMS platform, addressing, and resolving user inquiries and concerns in a timely manner.
  • Maintain and update technical documentation, manuals, and training materials to ensure accurate and up-to-date information is available to users.
  • Continuously monitor and assess platform performance, identify areas for improvement, and recommend solutions or enhancements to optimize system performance and user experience.
  • Collaborate with the development and implementation teams to define and execute enhancements, upgrades, and new feature implementations based on user requirements and industry trends.
  • Conduct regular system audits and quality assurance tests to identify and resolve any bugs or technical issues, ensuring data accuracy and system integrity.
  • Stay up to date with industry trends, technology advancements, and regulatory changes to proactively identify potential risks, challenges, or opportunities for improvement.
  • Provide comprehensive training and support to users, including conducting webinars, workshops, and individual or group training sessions to ensure a smooth transition to and optimal usage of the VMS platform.



Qualifications

  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Proven experience working with Vendor Management Systems or other related platforms.
  • Strong technical skills with expertise in system administration, configuration, and troubleshooting.
  • Exceptional problem-solving and analytical abilities.
  • Excellent communication and interpersonal skills to effectively communicate with various stakeholders.
  • Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment.
  • Proactive and self-motivated with the Ability to work independently as well as part of a team.
  • Familiarity with project Management methodologies and best practices.
  • Certification in Vendor Management Systems (Beeline/Fieldglass/VNDLY/Simplify) or related field is a plus.



Workspend is an EEOE. Workspend offers an entrepreneurial culture and endless opportunity to grow for the right and motivated individuals. Looking for candidates who are driven and are looking to grow to next level in their careers. Should be responsible and take ownership.


Workspend offers an attractive compensation package and benefits that include health/dental insurance, flexible paid time off and other benefits.

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