Digital CRM Developer

3 weeks ago

Chennai, India Hexaware Technologies Full time

Description

Key Responsibilities:

Operational Support: Provide day-to-day operational support for Microsoft Dynamics 365 CRM, ensuring system availability and performance.  Monitor system health, proactively identifying and resolving issues to minimize downtime.  Ability to pull data from application and create report/s Incident Management: Respond to and resolve incidents reported by end-users, escalating when necessary.  Work closely with technical and functional teams to troubleshoot and resolve issues.  User Assistance: Assist end-users with inquiries, providing guidance and training on system usage.  Create and maintain documentation for common issues and solutions.  System Monitoring: Implement and maintain monitoring solutions to proactively detect and address potential issues.  Perform routine system checks to ensure data integrity and system stability.  Patch and Upgrade Management: Collaborate with technical teams to plan and execute patching and system upgrades.  Ensure that the latest updates and patches are applied to maintain system security.  Change Management: Assist in the implementation of changes to the Dynamics 365 CRM system.  Coordinate with stakeholders to communicate changes and manage user expectations.  Performance Analysis: Conduct performance analysis and identify opportunities for system optimization.  Collaborate with technical consultants to implement improvements and enhancements.  Documentation: Maintain documentation for system configurations, processes, and troubleshooting procedures.  Contribute to the knowledge base to facilitate efficient issue resolution. 

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field. 

Experience:

Minimum of 6/8 years of experience in operational support, with a focus on Microsoft Dynamics 365 CRM. 

Key Skills:

In-depth knowledge of Microsoft Dynamics 365 CRM operations and administration.  Good to have knowledge/experience in Azure and Power Apps/Power Platform  Strong troubleshooting skills with the ability to analyze and resolve system issues.  Familiarity with system monitoring tools and proactive issue detection.  Excellent communication and customer service skills.  Understanding of change management processes in a production environment. 

Certifications:

Relevant Microsoft Dynamics 365 CRM certifications are a plus. 

Personal Attributes:

Proactive and detail-oriented.  Ability to work well under pressure.  Excellent problem-solving skills.  Strong collaboration and teamwork. 

  • CRM Developer

    1 week ago

    Chennai, Tamil Nadu, India Haworth, Inc Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Chennai, Tamil Nadu,IndiaFull TimeSeniorJob purpose:Under broad supervision, leads development, installation, maintenance, and modification of Haworth's global web-based Customer Relationship Management (CRM) system, business application programs, or integrated programs, taking on several components of project or complex component of project. Maintains broad...

  • Senior CRM Developer/Lead CRM Developer

    4 days ago

    Chennai, Hyderabad, India Fint Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are FINT, come join us:Fint Solutions were born in the pioneering times of the early 2000s when digital technology was transforming lives, and every innovation was proving that digital was here to stay. Since then, our goal has been to deliver technology consulting, software outsourcing services, and innovative enterprise solutions to global customers.As...

  • Siebel CRM Developer

    4 days ago

    Chennai, Tamil Nadu, India Shashwath Solution Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Role:We are seeking highly motivated and experienced Siebel CRM Developers to join our dynamic team in Chennai. You will play a crucial role in supporting and enhancing our Siebel CRM system, focusing on development, implementation, and maintenance. This role requires a strong understanding of Siebel architecture, development tools, and best...

  • Digital CRM Consultant

    4 days ago

    Chennai, Mumbai, Pune, India Hexaware Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB SUMMARY:The Mid-level Dynamics Developer is responsible for the development, configuration, integration, administration, and technical support for the Dynamics 365 Customer Engagement (CE) application.This individual will participate in the continued rollout of Dynamics 365 and all subsequent CRM development projects. The developer will be working...

  • Business Development Manager – Digital Marketing

    6 days ago

    Chennai, Tamil Nadu, India JST Growit Digital Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Overview:We're looking for a high-performing sales professional who can drive consistent revenue by onboarding new clients for our digital marketing, influencer marketing, and brand strategy services.You'll be responsible for planning and executing a sales strategy that brings measurable growth and strong business relationships.Key Responsibilities:Lead...

  • Digital CRM Senior Architect

    3 weeks ago

    Chennai, India Hexaware Technologies Full time

    Description Required skill: Microsoft Dynamics - Sales,Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Shift timings: UK shift time Extremely sound in Dynamics CRM entities, workflows, configurations, customization development,...

  • Digital CRM Senior Architect

    3 weeks ago

    Chennai, India Hexaware Technologies Full time

    Description Required skill: Microsoft Dynamics - Sales,Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Shift timings: UK shift time Extremely sound in Dynamics CRM entities, workflows, configurations, customization development,...

  • CRM Functional Consultant

    3 weeks ago

    Chennai, India Hinduja Tech Full time

    Company Overview Hinduja Tech, part of the Hinduja Group, is a dynamic provider of product and digital engineering solutions with a strong foothold in the disruptive mobility sector, including electric and autonomous spaces. With a rich heritage in automotive product development, we offer a comprehensive range of services from concept to SOP for both ICE...

  • CRM Functional Consultant

    3 weeks ago

    Chennai, India Hinduja Tech Full time

    Company Overview Hinduja Tech, part of the Hinduja Group, is a dynamic provider of product and digital engineering solutions with a strong foothold in the disruptive mobility sector, including electric and autonomous spaces. With a rich heritage in automotive product development, we offer a comprehensive range of services from concept to SOP for both ICE...

  • CRM Developer

    10 hours ago

    Chennai, Tamil Nadu, India Sparshcorp Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role : CRM DeveloperExperience : 8+ YearsLocation : Hyderabad/ChennaiJob description:Must have skills· Must be very strong Dynamics 365, Power Automate.· Strong Experience in Development and Deployment of Dynamics 365 Projects.· Should be able to work on Plugins, Workflows, and other Customizations in Dynamics 365 CE etc.· Experience of software...