Head BC Operations/ Head of Business Correspondent Operations
2 weeks ago
NB : We are recruiting for a scheduled commercial bank.
Job Title: Head BC Operations
Location: Thrissur
Experience : 20+ years of experience in Banking/NBFC - BC Operations
Job Title: Head – BC Operations
Department: Financial Inclusion / Micro Banking / Business Correspondent (BC)
Reports To: Head – Financial Inclusion / Chief Operating Officer
Role Objective
Lead and manage the end-to-end Business Correspondent (BC) operations to ensure seamless delivery of banking services through BC partners/agents, drive financial inclusion goals, and maintain compliance with regulatory guidelines.
Key Responsibilities
- Strategy & Planning:
- Develop and implement BC channel strategy to expand rural/under-banked outreach.
- Forecast and allocate budgets, resources, and KPIs for BC operations.
- Operations Management:
- Oversee onboarding, training, and monitoring of BC agents and partner organizations.
- Ensure smooth cash management, transaction processing, and service delivery at BC outlets.
- Compliance & Risk Control:
- Ensure adherence to RBI and bank policies, AML/KYC norms, and information security standards.
- Monitor fraud risk, conduct audits, and implement corrective actions.
- Technology & Process:
- Liaise with IT teams for CBS/AEPS/UPI integration and system uptime.
- Drive process automation, MIS reporting, and performance dashboards.
- Performance Management:
- Set targets, review productivity, and implement incentive programs for BC agents.
- Conduct regular field visits and partner reviews.
- Stakeholder Coordination:
- Work with product, marketing, and compliance teams for new initiatives.
- Manage relationships with external BC network partners and regulators
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank. Job Title: Head BC Operations Location: Thrissur Experience : 20+ years of experience in Banking/NBFC - BC Operations Job Title: Head – BC Operations Department: Financial Inclusion / Micro Banking / Business Correspondent (BC) Reports To: Head – Financial Inclusion / Chief Operating...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank.Job Title: Head BC OperationsLocation: ThrissurExperience : 20+ years of experience in Banking/NBFC - BC OperationsJob Title: Head – BC OperationsDepartment: Financial Inclusion / Micro Banking / Business Correspondent (BC)Reports To: Head – Financial Inclusion / Chief Operating OfficerRole...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank.Job Title: Head BC OperationsLocation: ThrissurExperience : 20+ years of experience in Banking/NBFC - BC OperationsJob Title: Head – BC OperationsDepartment: Financial Inclusion / Micro Banking / Business Correspondent (BC)Reports To: Head – Financial Inclusion / Chief Operating OfficerRole...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank. Job Title: Head BC Operations Location: Thrissur Experience : 20+ years of experience in Banking/NBFC - BC Operations Job Title: Head – BC Operations Department: Financial Inclusion / Micro Banking / Business Correspondent (BC) Reports To: Head – Financial Inclusion / Chief Operating Officer Role...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank.Job Title: Head BC OperationsLocation: ThrissurExperience : 20+ years of experience in Banking/NBFC - BC OperationsJob Title: Head – BC OperationsDepartment: Financial Inclusion / Micro Banking / Business Correspondent (BC)Reports To: Head – Financial Inclusion / Chief Operating OfficerRole...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank.Job Title: Head BC OperationsLocation: ThrissurExperience : 20+ years of experience in Banking/NBFC - BC OperationsJob Title: Head – BC OperationsDepartment: Financial Inclusion / Micro Banking / Business Correspondent (BC)Reports To: Head – Financial Inclusion / Chief Operating OfficerRole...
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thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank.Job Title: Head BC OperationsLocation: ThrissurExperience : 20+ years of experience in Banking/NBFC - BC OperationsJob Title: Head – BC OperationsDepartment: Financial Inclusion / Micro Banking / Business Correspondent (BC)Reports To: Head – Financial Inclusion / Chief Operating OfficerRole...
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Thrissur, India GramPro Business Services Pvt. Ltd. Full timeNB : We are recruiting for a scheduled commercial bank. Job Title: Head BC Operations Location: Thrissur Experience : 20+ years of experience in Banking/NBFC - BC Operations Job Title: Head – BC Operations Department: Financial Inclusion / Micro Banking / Business Correspondent (BC) Reports To: Head – Financial Inclusion / Chief Operating Officer Role...
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