ITSM Manager
21 hours ago
Job Title: ITSM ManagerLocation: CoimbatoreExperience: 5+ yearsEmployment Type: Full-timePreference: Early joiners preferredKey Responsibilities:- Lead and manage IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management. - Drive implementation and continuous improvement of ITSM frameworks aligned with ITIL best practices. - Monitor and improve service delivery performance, ensuring adherence to SLAs and KPIs. - Coordinate with cross-functional teams to ensure smooth service operations and timely issue resolution. - Conduct root cause analysis (RCA) for recurring incidents and implement preventive actions. - Develop and maintain process documentation, SOPs, and dashboards for service performance tracking. - Collaborate with IT leadership to identify automation opportunities and enhance service efficiency. - Manage stakeholder communication, governance reporting, and service review meetings.Required Skills & Experience:- Minimum 5 years of experience in IT Service Management or related functions. - Strong understanding of ITIL processes, service delivery models, and IT operations management. - Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management. - Proven ability to lead teams, manage multiple priorities, and deliver within agreed timelines. - Excellent analytical, communication, and stakeholder management skills.Qualifications:- Bachelor’s degree in Information Technology, Computer Science, or a related field. - ITIL v3/v4 certification is mandatory; additional certifications in ServiceNow or Project Management (PMP/PRINCE2) will be an advantage.
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Senior Developer
1 week ago
New Delhi, India N2S.Global Full timeJob Summary:We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery.Key...
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ITSM Manager
4 days ago
Delhi, India Cubical Operations LLP Full timeJob Title: ITSM ManagerLocation: CoimbatoreExperience: 5+ yearsEmployment Type: Full-timePreference: Early joiners preferredKey Responsibilities:Lead and manage IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management .Drive implementation and continuous improvement of ITSM frameworks aligned with ...
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ITSM Manager
3 days ago
Delhi, India Cubical Operations LLP Full timeJob Title:ITSM ManagerLocation:CoimbatoreExperience:5+ yearsEmployment Type:Full-timePreference:Early joiners preferredKey Responsibilities:Lead and manageIT Service Management (ITSM)processes includingIncident, Problem, Change, and Service Request Management .Drive implementation and continuous improvement of ITSM frameworks aligned withITIL best practices...
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ServiceNow ITSM Developer
5 days ago
New Delhi, India Best Infosystems Ltd. Full timeServiceNow ITSM Developer_Full-Time_Pune Job title:ServiceNow ITSM Developer Location:Pune Job Type:Full-Time Experience:4-8 YearsJob Description:With 3-5 years of experience in ServiceNow development, seeking an experienced individual Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software...
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ServiceNow ITSM Developer
3 days ago
New Delhi, India Best Infosystems Ltd. Full timeServiceNow ITSM Developer_Full-Time_PuneJob title: ServiceNow ITSM DeveloperLocation: PuneJob Type: Full-TimeExperience: 4-8 YearsJob Description:- With 3-5 years of experience in ServiceNow development, seeking an experienced individual - Proficiency with ServiceNow development, such as scripting, workflows, and integrations. - Experience with software...
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ServiceNow Developer- ITSM
1 week ago
New Delhi, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Developers - (ITSM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida, Indore Experience - 6+ years.PFB JD:Candidate must have 6+ years of overall ServiceNow experience - Hands-on design, development and deployment experience with the Service-now platform - Service now implementation...
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ServiceNow Developer- ITSM
5 days ago
New Delhi, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Developers - (ITSM)Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida, IndoreExperience - 6+ years.PFB JD:Candidate must have 6+ years of overall ServiceNow experience- Hands-on design, development and deployment experience with the Service-now platform- Service now implementation...
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ITSM Solution Analyst – Implementation Projects
21 hours ago
New Delhi, India Hectae Analytics and Software Solutions Full timeAbout Us- At Hectae Analytics, we specialize in delivering technology-driven business solutions through product implementations and custom integrations of Freshworks products. Our team partners with clients to understand their business needs and design solutions that optimize operations, enhance customer experience, and drive measurable outcomes. - We’re...
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Service now ITSM ITOM
5 days ago
New Delhi, India Tata Consultancy Services Full timeTCS is Hiring!! – ServiceNow Developer (ITSM & ITOM)Location:PAN India Experience:5+ YearsAre you a passionate and experiencedServiceNow Developerlooking to work on cutting-edge ITSM and ITOM solutions? JoinTata Consultancy Services (TCS)and be part of a global leader in IT services and consulting. Key Responsibilities: Design, develop, and implement...
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ServiceNow ITSM
20 hours ago
New Delhi, India People Prime Worldwide Full timeAbout Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...
