General Manager Operations

3 weeks ago

Chandigarh, India DIVISA HERBALS PRIVATE LIMITED Full time

Job Description – GM Operations


Objectives of this role

·        Develop strategic plan for optimized productivity

·        Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

·        Adhere to company standards for excellence and quality

·        Provide guidance and feedback to help others strengthen specific knowledge/skill areas

·        Evaluate and improve operations and financial performance

·        Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)


Responsibilities

·        Oversee day-to-day operations, assign weekly performance goals and ensure their completion.

·        Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

·        Maintain project timelines to ensure tasks are accomplished effectively

·        Develop, implement, and maintain budgetary and resource allocation plans

·        Enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

·        Resolve internal staff conflicts efficiently and to the mutual benefit of all involved


Required skills and qualifications

·        Proven success in a managerial role

·        Strong decision-making ability

·        Excellent communication, collaboration, and delegation skills

·        Proven ability to develop and achieve financial plans

·        Ability to motivate and lead employees, and hold them accountable

·        Strong working knowledge of operational procedures

·        Excellent knowledge of Purchase Operations in FMCG


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