Tier 1 Technical Support Engineer
3 weeks ago
Shift time: Rotational 8 hours shift (5 days a week)Location:RemoteJob Description:As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users. You will be responsible for troubleshooting common platform issues, diagnosing basic application and infrastructure errors, escalating unresolved problems to higher-tier support, and ensuring timely resolutions.Responsibilities:Serve as the first point of contact for technical support, handling incoming incidents and service requests via chat, email, or phone.Troubleshoot basic issues related to the platform, including application errors (Flutter, Python), login issues, feature access, and minor infrastructure issues (AWS).Resolve common user problems within established SLAs (P1: 1 hour, P2: 4 hours).Provide basic troubleshooting for application and infrastructure issues and escalate unresolved issues to L2 engineers.Monitor system alerts and logs for known issues and provide proactive notifications to users when necessary.Document each incident, troubleshooting process, and resolution in the service management system.Participate in shift rotation for 24×7 support coverage, including weekends as required.Skills Required:1 - 3 years of experience in technical IT support, preferably in a production environment.Familiarity with mobile app support (Frontend - Flutter & Backend - Python) and web-based platforms.Strong understanding of cloud infrastructure (AWS ECS, CloudWatch, DynamoDB).Knowledge of ticketing systems (Jira, Zendesk, ServiceNow) and handling technical issues.Strong communication skills and the ability to handle multiple support requests concurrently.Ability to follow predefined troubleshooting processes and escalate technical issues effectively.
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Technical sales support engineer
2 days ago
Ajmer, India Be Sold Out Full timeTITLE: Application Engineer – MEA & Ro A BUSINESS: Industrial Pumps MEA & Ro A LOCATION: Thane, India DIRECT REPORTING: Manager Technical Sales POSITION DETAILS Position Summary This position takes end-to-end responsibility from receiving inquiries through techno-commercial quote creation to handover for order processing. To achieve this, the application...
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Business Development
14 hours ago
Ajmer, India Aerosapien Technologies Full timeJob Summary: Follow: We are seeking a highly motivated Business Development professional with experience in aerospace engineering and manufacturing. The ideal candidate will drive growth by identifying new opportunities, managing client relationships, and promoting our capabilities in aerospace structures, components, tooling, and system integration. This...
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Application support engineer
1 day ago
Ajmer, India Sycamore Informatics Inc. Full timeDesignation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...
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Software Engineering Manager
3 days ago
Ajmer, India Intellify Solutions Full timeAbout the role: Intellify Solutions is looking for the hands-on and execution-focused engineering manager, you will lead a team that builds and scales the core customer quoting experience for a leading e-commerce platform. You’ll guide the team in solving complex technical and business problems while fostering a culture of high performance,...
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It Support Engineer
2 days ago
Ajmer, Rajasthan, India National Institute for Smart Government (NISG) Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesSoftware Development & SupportAssist the Regional Office (RO) in all IT/ software-related activities for CBSEs core functional work and processes.Develop, maintain, and troubleshoot applications, scripts, and tools to support examination management, affiliation, training, and student services.Write clean, efficient, and reusable...
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Customer Support Executive
1 day ago
Ajmer, Rajasthan, India EDUPROVINCE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 2,50,000 - ₹ 4,78,272 per yearJob Title: Customer Support Executive | Technical Support Executive Voice & Chat Process Non VoiceQualification: Undergraduate/Any Graduate with Fluent EnglishJob Location: Lucknow UP, Indore, Noida, Gurgaon, Mumbai, Jaipur,Punjab,MohaliCandidate can Apply from Pan india 14-days Accommodation with travel ticketBenefitsVirtual interviewHR WhasAp.Job Types:...
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Peoplesoft Technical Consultant-Finance
3 weeks ago
Ajmer, India Whatjobs IN C2 Full timeWe are looking for an experienced PeopleSoft Technical Consultant specializing in the Finance module . The ideal candidate will possess strong expertise in SQL, PeopleQuery, Finance tables/records , and data conversion . You will be responsible for designing and implementing technical solutions, performing data migration and conversion activities, and...
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founding software engineer
2 weeks ago
Ajmer, India Festiva Capital Full timeFounding Software Engineer (AI-Accelerated Integrations)About Festiva Capital.Guided by a global perspective and entrepreneurial spirit, we aspire to invest in forward-looking businesses that shape the future of industries and communities. At Festiva Capital, we believe in unlocking new horizons - partnering with companies that transform the ordinary into...
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Presales Engineer
2 weeks ago
Ajmer, Rajasthan, India Toshniwal Industries Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPre-Sales Engineer The Pre-Sales Engineer provides technical support to sales, designs client-focused solutions, prepares proposals, and ensures accurate, effective communication between customers and engineering teams. Required Candidate profileQualification: B.Tech / M.Tech in Electrical, Mechanical, Electronics, or related Engineering field. Job Type:...
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Solution engineer
2 days ago
Ajmer, India FlytBase Full timeWe’re hiring Solution Engineer (Early Talent) Pune, India | Global Role | 0–2 Years Experience What We Do Flyt Base is an AI-native company building the Physical AI layer for the sky. Its platform powers fully autonomous drone-in-a-box operations across energy, utilities, security, and infrastructure sites worldwide, integrating drones, docks, edge AI,...