Logistics Operations Lead

3 weeks ago

Gurgaon, Haryana, India DailyObjects Full time

We are looking for a dynamic and strategic Logistics Operations Lead (Ecommerce) to scale our e-commerce operations. The ideal candidate will be responsible for overseeing supply chain management, logistics, order fulfilment, customer service, and operational efficiency to ensure a seamless shopping experience. This role requires a leader who can optimize processes, manage teams, and drive growth in a fast-paced e-commerce environment.

Key Responsibilities:

1. Operations & Fulfilment Management

- Oversee end-to-end e-commerce operations, including supply chain, warehousing, logistics, and last-mile delivery.

- Ensure efficient order fulfilment, inventory management, and timely deliveries.

- Implement automation and technology solutions to improve operational efficiency.

2. Supply Chain & Vendor Management

- Develop and manage relationships with logistics partners, suppliers, and third-party service providers.

- Optimize procurement, storage, and distribution strategies to minimize costs and maximize efficiency.

- Monitor stock levels and prevent stockouts or overstocking.

3. Customer Experience & Service

- Work closely with the customer service team to enhance post-purchase experiences.

- Implement strategies to improve response time, issue resolution, and overall customer satisfaction.

4. Performance & Process Optimization

- Analyze operational KPIs (e.g., order accuracy, fulfilment speed, return rates) and drive continuous improvements.

- Identify bottlenecks in operations and implement solutions to streamline workflows.

- Ensure compliance with industry regulations and company policies.

5. Cross-functional Collaboration

- Work closely with marketing, product, finance, and technology teams to align operations with business goals.

- Support growth initiatives such as new product launches, international expansion, and marketplace integrations.

Qualifications & Experience:

1. Bachelor's or Master's degree in Business, Supply Chain Management, Operations, or related field.

2. 10+ years of experience in e-commerce operations, supply chain, or logistics leadership roles.

3. Strong understanding of e-commerce platforms (Unicommerce etc.), warehouse management systems (WMS), and ERP tools.

4. Experience managing third-party logistics (3PL) providers, couriers, and fulfillment centers.

5. Ability to lead teams, negotiate contracts, and manage budgets effectively.

6. Strong analytical, problem-solving, and decision-making skills.

7. Experience in scaling operations for high-growth e-commerce businesses is a plus.

(ref:iimjobs.com)

  • Logistics Operations Lead

    20 hours ago

    Gurgaon, Haryana, India DailyObjects Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We are looking for a dynamic and strategic Logistics Operations Lead (Ecommerce) to scale our e-commerce operations. The ideal candidate will be responsible for overseeing supply chain management, logistics, order fulfilment, customer service, and operational efficiency to ensure a seamless shopping experience. This role requires a leader who can optimize...

  • Operations Team Lead

    3 days ago

    Gurgaon, Haryana, India Advatix Apac Logistics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Service Team LeaderLocation: Gurugram Sec-32, Work from OfficeCompany: AdvatixReports To: Customer Service Manager / Operations ManagerShifts- US Shift (Night Shift)Excellent Communication SkillsImmediate Joiner only.Interested folks can share their CV- Call Position Summary:We are seeking a dynamic and results-driven Customer Service...

  • Lead Pure MV

    1 week ago

    Gurgaon, Haryana, India Varuna Integrated Logistics Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    We are looking for a skilled professional to lead our team in Mumbai, Maharashtra.Roles and ResponsibilityManage and oversee daily logistics operations to ensure timely delivery of goods.Coordinate with suppliers and vendors to negotiate prices and services.Develop and implement strategies to improve logistics efficiency and reduce costs.Supervise and train...

  • warehouse & logistics operation executive

    3 weeks ago

    Gurgaon, Haryana, India Randstad Full time

    JD - Warehouse & Logistics OperationJob Location: Gurugram, Sector 76Department: Supply Chain / LogisticsReports To: Lead : Logistics Operation      Job Purpose:The Warehouse C Logistics Operation Executive will be responsible for managing end-to-end warehouse and logistics operations with strong adherence to SAP transactions, GDP (Good...

  • Events operations and logistics specialist

    1 day ago

    Gurgaon, Haryana, India BrandEigen Experiences Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We're Hiring: Operations & Production Lead (Events & Logistics)We are a leadingevent management companyspecializing in luxury, lifestyle, fashion, and alco-bev experiences. We are looking for amid–senior level professionalwith a strong background inevent production and logisticsto join our core team.Position:Operations & Production...

  • Senior Manager Business Operations

    6 days ago

    Gurgaon, Haryana, India CJ Darcl Logistics Ltd. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionCJ Darcl Logistics, backed by CJ Logistics, is India's leading multimodal service provider offering comprehensive logistics solutions across road, rail, air, ocean, and warehousing. With a substantial turnover and a vast network encompassing thousands of locations, CJ Darcl Logistics ensures reliability and efficiency with...

  • Chief Operations Officer For Logistics Company

    1 week ago

    Gurgaon, Haryana, India HR Lexcalations Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    Proactively monitoring entire Pan India Logistics OperationsManage entire Warehousing OperationsImprovising Fleet Management SystemsClosely working with Top Management and bringing in new ideas to improve Pan India operations and leading the team Required Candidate profileMust have extensive experience with renowned Logistics CompaniesImpressive Track...

  • Logistics & Operations Manager

    3 days ago

    Gurgaon, Haryana, India i FACADE AND INTERIORS Full time ₹ 60,00,000 - ₹ 72,00,000 per year

    Key Responsibilities:1. Vendor & Supplier ManagementHandle sourcing, price negotiations, and onboarding of new vendors.Maintain strong relationships with manufacturers, distributors & importers to secure best pricing, credit terms, and timely supply.Monitor vendor performance and resolve quality or delivery issues.Manage order placement & shipment tracking...

  • INC006: Agent, Air Operations

    3 days ago

    Gurgaon, Haryana, India FedEx Logistics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    the role of Agent is to support Operations, lead closely on a joint express/forwarding cargo movement initiative that include communication between operation teams of express and forwarding. This is a forwarding role not express role and will require candidate to process experience in both warehouse and operation back office environments. The role will...

  • Logistics & Operations Manager

    17 hours ago

    Gurgaon, Haryana, India PassionWorkx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Vendor & Supplier ManagementHandle sourcing, price negotiations, and onboarding of new vendors.Maintain strong relationships with manufacturers, distributors & importers to secure best pricing, credit terms, and timely supply.Monitor vendor performance and resolve quality or delivery issues.Manage order placement & shipment tracking with Kohler and other...