MES Support Consultant

4 days ago

Nashik, India Themesoft Inc. Full time

Greetings from ThemesoftWe’re looking for experienced MES Support Consultants-Pharmaceutical/Life Sciences to join our team in Chennai. In this role, you’ll provide L2/L3 functional and technical support for enterprise-grade Manufacturing Execution Systems (MES), especially Werum PAS-X and FTPS, ensuring seamless operations in a highly regulated, high-impact environment.Location: Chennai, IndiaExperience: 6–10 YearsNotice Period: Immediate to 10 days joinersSchedule: Must be flexible to work in shifts (rotational or fixed, based on business needs)Key ResponsibilitiesApplication Support: Deliver expert L2/L3 support for MES systems like PAS-X and FTPS.Troubleshooting: Analyze logs, run SQL queries, and work through complex issues to keep manufacturing running.Incident & Problem Management: Resolve incidents and root causes as per ITIL standards.System Configuration: Execute routine updates, master data changes, and system health checks.Documentation: Maintain detailed support documentation and knowledge base entries.Stakeholder Communication: Interface with business users, IT teams, and vendors to ensure smooth operations.Required Skills & ExperienceMES Expertise:6–10 years supporting MES platforms (PAS-X, FTPS, or similar).Strong understanding of manufacturing processes, especially Batch Execution, EBR, and Equipment Management.Technical Proficiency:Solid SQL skills for data analysis and debugging.Knowledge of system integrations (ERP, LIMS, etc.).Soft Skills & Process:Excellent communication and analytical skills.Experience in an ITIL-based support environment.Interested candidates share updated resume with mythili@themesoft.com#hiring #MES #PASX #FTPS #ManufacturingIT #ApplicationSupport #LifeSciences #PharmaJobs #ChennaiJobs #MESConsultant #ITJobs #GxP #BatchExecution

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