Room Division Manager

24 hours ago

New Delhi, India VYDA Hotels Full time

Company DescriptionVyda is an emerging Indian hospitality chain based out of Bengaluru, established in 2024. Specializing in managing boutique business and leisure hotels, as well as resorts, Vyda brings 65 years of combined expertise in hotel operations, sales and marketing, revenue management, and MICE (Meetings, Incentives, Conferences, and Events). Our mission is to simplify the complexities of the hospitality sector and create a thriving ecosystem for guests, staff, and investors.Role Description: Room Division Manager - BengaluruWe are seeking an experienced and detail-oriented Room Division Manager to oversee both Front Office and Housekeeping operations. This is a full-time, on-site position based in Bengaluru, responsible for ensuring exceptional guest satisfaction, operational excellence, and adherence to brand service standards.Key Responsibilities:- Oversee day-to-day operations of the Front Office and Housekeeping departments. - Lead, train, and motivate teams to deliver superior guest experiences. - Ensure all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation. - Manage front office activities including check-in/check-out, reservations, and guest services. - Coordinate closely between departments to ensure smooth communication and efficient guest service. - Monitor and maintain inventory levels of guest supplies, linens, and housekeeping materials. - Conduct regular room and area inspections to uphold quality and hygiene standards. - Address and resolve guest concerns promptly and professionally. - Analyze performance metrics, implement improvements, and maintain cost efficiency across both departments.Qualifications & Skills:- Proven experience as a Room Division Manager or in similar leadership roles within the hospitality industry. - Strong knowledge of Front Office systems and housekeeping operations. - Excellent leadership, organizational, and communication skills. - High attention to detail with a passion for guest satisfaction and service excellence. - Ability to manage teams and multitask effectively in a dynamic environment.

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