Back Office Manager

4 days ago

New Delhi, India Khimji Dayabhai Group of Companies Full time

Job Description:The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.Responsibilities- Oversee inventory control systems and processes to ensure accurate stock levels. - Manage stock audits and reconcile discrepancies. - Ensure accurate and timely entry of sales, stock levels, and other retail data into the company’s systems. - Identify bottlenecks or inefficiencies in back-office workflows and implement solutions to improve productivity. - Supervise and manage the back-office team, ensuring that tasks are completed in an efficient and timely manner. - Train, mentor, and provide support to back-office staff, promoting a high level of service and accountability. - Serve as a liaison between front-end and back-end teams to ensure smooth communication and resolution of operational issues. - Collaborate with external vendors and suppliers to manage purchase orders, deliveries, and returns. - Ensure compliance with all company policies, legal regulations, and internal standards, including data protection and audit requirements. - Maintain accurate records of all back-office transactions, including invoicing, inventory adjustments, and supplier communications. - Oversee the maintenance and proper functioning of back-office technology (e.g., POS systems, ERP systems, and inventory management tools). - Work closely with IT or technical teams to resolve any system issues that affect back-office operations.Qualifications- Candidate must have 3-4 years' experience in Backoffice Management & team handling work. - Bachelor's/master’s degree in Graduation Candidates are preferred.Required Skills- Strong knowledge of retail operations, inventory management, and sales reporting. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and retail management software (e.g., POS systems, ERP software). - Excellent organizational and multitasking abilities with attention to detail. - Excellent attention to detail and accuracy. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team.Preferred Skills- Experience in managing a team. - Familiarity with data protection regulations.Pay range and compensation packageSalary Negotiable

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