Industrial Relations Manager
2 weeks ago
Designation: Sr. Manager Industrial Relations
Location: Gurugram
Department: HR
Job Summary:
The Industrial Relations personnel will be responsible for overseeing and managing all industrial relations and Employee-related matters within the organization. This includes fostering positive relationships between the organization and its employees, ensuring compliance with labour laws, handling grievances, and resolving conflicts effectively.
Key Responsibilities:
1. Labour Relations Management:
o Develop, implement, and maintain industrial relations strategies that align with the organization's goals and ensure harmonious employee relations.
o Provide strategic advice on labour law compliance and collective bargaining agreements.
o Resolve workplace disputes or conflicts through mediation or arbitration, ensuring minimal impact on operations.
o Oversee disciplinary procedures and handle grievances in a fair, consistent, and timely manner.
2. Compliance and Legal Guidance:
o Ensure the organization is compliant with all labour laws, industrial agreements, and relevant workplace regulations.
o Stay up to date on changes in labour laws, employment regulations, and industry standards, ensuring the organization adjusts accordingly.
o Liaise with legal teams or external legal advisors for compliance matters, legal disputes, or employee-related litigation.
o Design and execute required employee engagement surveys, assess results, and take appropriate actions based on feedback.
o Act as a liaison between management and employees, promoting transparency and collaboration.
3. Strategic Workforce Planning:
o Partner with senior management to align industrial relations strategies with the overall business goals.
o Provide strategic insight on workforce planning and employee relations in line with business growth or changes.
4. Training and Development:
o Develop and conduct training programs for management and employees on industrial relations matters, labour law, conflict resolution, and effective communication.
o Support management teams with tools and resources to handle industrial relations issues proactively.
o Foster a culture of mutual respect, understanding, and teamwork across all levels of the organization.
5. Data Analysis and Reporting:
o Track key IR metrics such as union membership, grievances, legal cases, and employee satisfaction to assess trends and provide actionable insights.
o Prepare and present regular reports on industrial relations matters to senior leadership, highlighting risks, opportunities, and strategies.
6. Collaboration with HR and Management:
o Work closely with legal, and senior management teams to ensure alignment of industrial relations practices with organizational goals.
o Provide expert guidance on issues such as recruitment, retention, termination, and employee benefits from an industrial relations perspective.
Education:
Bachelor's/MBA/MSW degree in HR/Labour Relations, or a related field.
Experience:
Minimum of 12+ years of experience in industrial relations, with at least 5 years in a leadership role, preferably within the hospitality, service, or related industries.
Proven track record in union negotiations, grievance handling, conflict resolution, and labour law compliance.
Strong understanding of the hospitality industry's specific challenges and employee relations nuances
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