TrueSight Administrator

2 weeks ago

Bengaluru, India LION AND ELEPHANTS CONSULTANCY PRIVATE LIMITED Full time

Key Responsibilities :- Install, upgrade, integrate, administer, and configure BMC TrueSight Operations Management (10.x & later).- Perform installation and configuration of Patrol Agents on various operating systems (Windows, RHEL, AIX, Solaris).- Work with knowledge modules (KMs) such as Database, WebSphere, Exchange, Sentry Hardware, Sentry Monitoring Studio, OS, LOG, and URL.- Support development and maintenance of custom KMs as needed.- Troubleshoot and resolve Patrol Agent and TrueSight server component issues.- Administer and configure Event Management policies for proactive monitoring and alerting.- Work with MRLs (Management Rules Language) and custom classes for advanced monitoring use cases.- Understand and support data center IT infrastructure components including Unix, Windows OS, and virtualization technologies.- Collaborate with stakeholders to ensure smooth integration of monitoring Competencies : Must Have (Technical & Behavioral) : - Strong knowledge of BMC TrueSight Operations Management principles (installation, upgrades, integration, administration, configuration).- Proven experience with Patrol Agents deployment on multi-OS platforms (Windows, RHEL, AIX, Solaris).- Hands-on experience with knowledge modules (DB, WebSphere, Exchange, Sentry, OS, LOG, URL).- Ability to work with and customize KMs.- Excellent troubleshooting skills for resolving monitoring-related issues.- Proficiency in Event Management policy administration and configuration.- Knowledge of MRLs, custom classes, and monitoring rules.- Strong understanding of IT infrastructure (Unix, Windows, to Have : - Broader infrastructure knowledge across Operating Systems and Databases.- TrueSight certification (preferred).- Strong problem analysis and critical thinking skills.- Excellent communication skills with ability to clearly articulate business impact during incidents. (ref:hirist.tech)

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