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Senior Manager
2 months ago
Senior IT Manager
- We are looking for a Senior IT Manager to lead and oversee the effective functioning of our IT infrastructure, applications, and services.
- The role involves developing and implementing IT strategies, managing teams, and ensuring that technology aligns with business goals.
- The Senior IT Manager will also be responsible for maintaining high levels of system security, uptime, and efficiency while managing technology investments.
Key Responsibilities:
IT Strategy and Leadership:
- Develop and implement long-term IT strategies in line with the company's business objectives.
- Provide leadership and guidance to IT teams, ensuring alignment with organizational goals.
- Drive innovation by identifying new technologies and recommending changes to current systems to improve efficiency and performance.
Infrastructure and System Management:
- Oversee the management of IT infrastructure, including networks, servers, databases, and cloud services.
- Ensure high availability, security, and optimal performance of IT systems.
- Manage IT assets and maintain an updated inventory of hardware and software.
Project Management:
- Lead and manage IT projects, including system upgrades, migrations, and deployments, ensuring timely delivery within scope and budget.
- Work closely with cross-functional teams and stakeholders to deliver IT projects that meet business requirements.
Team Leadership:
- Manage and mentor IT teams, including system administrators, network engineers, and support staff.
- Conduct performance reviews, provide feedback, and facilitate the professional development of the IT team.
- Ensure proper staffing and allocation of resources to meet IT operational needs.
Security and Compliance:
- Ensure the implementation of security best practices to protect company data and systems from cybersecurity threats.
- Oversee compliance with relevant regulatory frameworks such as GDPR, ISO 27001, and other industry standards.
- Manage disaster recovery and business continuity planning.
Vendor and Budget Management:
- Work with external vendors and service providers to negotiate contracts, service level agreements (SLAs), and manage vendor relationships.
- Develop and manage the IT budget, including forecasting and monitoring expenditures to ensure cost efficiency.
Support and Troubleshooting:
- Oversee technical support teams to ensure timely resolution of IT issues.
- Establish protocols for the continuous monitoring and troubleshooting of IT systems.
- Implement and manage helpdesk solutions for employee support.
Reporting and Metrics:
- Regularly report on IT performance metrics to the senior leadership team.
- Monitor and assess the effectiveness of technology investments and make data-driven recommendations for future Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
- 8+ years of experience in IT management, with at least 3 years in a leadership role.
- Strong knowledge of IT infrastructure, networking, cloud services, cybersecurity, and system administration.
- Proven experience in managing IT projects and leading cross-functional teams.